Oncology Financial Navigator

American Oncology Network, Inc.; Columbus (OH); On-site; USD 28,000 - 41,000; Full time

Job summary

American Oncology Network, Inc. seeks a Patient Financial Navigator at Zangmeister Cancer Center to advocate for patients and coordinate insurance verification, pre-certifications, and benefit verification for cancer treatment.

You will explain estimates of patient responsibility, assist with assistance programs, and collaborate with clinicians, insurers, and external aid organizations to remove barriers to care with compassionate support.

Qualifications

• High School diploma or equivalent required; associate degree preferred.
• Experience in healthcare financial counseling or patient access is desired.
• Knowledge of pre-certification, prior authorization, and insurance terminology.

Responsibilities

• Verify insurance coverage and determine patient financial responsibility.
• Coordinate pre-certification, prior authorization, and benefit verification.
• Provide compassionate financial counseling and help with assistance programs.

Skills

Insurance verification

Prior authorization

Patient financial counseling

Communication skills

HIPAA compliance

EMR systems

Microsoft Office

Team collaboration

Education

High School Diploma or equivalent

Associate's Degree or higher in Healthcare Administration, Business, or related field

Tools

Practice management software

Insurance verification tools

Microsoft Excel

Job description

American Oncology Network, Inc. seeks a Patient Financial Navigator at Zangmeister Cancer Center to advocate for patients and coordinate insurance verification, pre-certifications, and benefit verification for cancer treatment.

You will explain estimates of patient responsibility, assist with assistance programs, and collaborate with clinicians, insurers, and external aid organizations to remove barriers to care with compassionate support.