Oncology Financial Counselor

CaroMont Health; Gastonia (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

CaroMont Health is seeking a Patient Financial Counselor to resolve patient financial obligations across the health system, including CaroMont Regional Medical Center, CaroMont Medical Group Practices, Endoscopy Center, and Specialty Surgery. The role involves collecting deposits, interviewing patients or families to gather required information, and obtaining necessary signatures and documentation.

The successful candidate will counsel patients/guarantors on the best financial options available

Responsibilities

• Responsible for financial resolution of all patient responsibility debt incurred at CaroMont Health, including deposits prior to service/billing, interviewing patients/family to verify information, obtaining signatures and documentation, and counseling on the most appropriate financial options.

Job description

Job Summary:

Responsible for financial resolution of all patient responsibility debt incurred at CaroMont Health, including CaroMont Regional Medical Center, CaroMont Medical Group Practices, CaroMont Endoscopy Center, and CaroMont Specialty Surgery. This includes collecting required deposits prior to service/billing, interviewing patient and/or family members in person or on the telephone to verify/obtain needed information, obtain necessary documentation or signatures. Counsels patients and/or guarantors on the most appropriate financial option to resolve the account(s).