Oncology Clinic Patient Services Specialist

Texas Oncology; Richardson (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator at our Richardson, TX location. You will greet patients, register and schedule appointments, handle calls, collect co-pays, and maintain patient demographics with confidentiality in a fast-paced oncology setting.

The role requires a high school diploma, receptionist experience, and proficiency with Microsoft Office. Depending on experience, Levels 1–Sr may apply; training completes within 90 days.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software preferred.
• Experience with scheduling and medical office workflows is a plus.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients in an efficient and timely manner.
• Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
• Schedules returning appointments and provides appointment details such as time, location, directions, instruction sheets, and other details.
• Maintains confidentiality and HIPAA compliance with regards to patient records.
• Provides general administrative support and maintains lobby area and office supplies.

Skills

Receptionist experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Texas Oncology is seeking a Patient Services Coordinator at our Richardson, TX location. You will greet patients, register and schedule appointments, handle calls, collect co-pays, and maintain patient demographics with confidentiality in a fast-paced oncology setting.

The role requires a high school diploma, receptionist experience, and proficiency with Microsoft Office. Depending on experience, Levels 1–Sr may apply; training completes within 90 days.