Oncology Care Navigator: Patient Support & Coordination

Banner Health; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Banner Health in Phoenix, AZ seeks an Oncology Patient Services Navigator to coordinate administrative care, verify insurance, and schedule appointments within a multidisciplinary cancer care team. You will gather patient information, review records, and help families navigate the treatment journey with clarity and empathy.

Responsibilities include communicating with clinicians and patients, ensuring HIPAA-compliant data handling, and identifying barriers to care while coordinating resources to

Qualifications

• High school diploma or GED or equivalent.
• Medical terminology knowledge.
• Two years of health care experience required.

Responsibilities

• Collaborates with clinical team to provide resources to patients and coordinate care.
• Gathers and documents data and escalates issues for resolution.
• Communicates with patients or external providers professionally and in HIPAA-compliant manner.
• Reviews medical records and test results to determine next steps in care coordination and scheduling.
• Coordinates with physicians to optimize patient outcomes and aligns patients with appropriate consultants.
• Manages multiple appointments using scheduling systems and communicates across disciplines.
• Works independently within established procedures to coordinate patient care.

Skills

Medical terminology

Customer service

Time management

Education

High school diploma or GED

Job description

Banner Health in Phoenix, AZ seeks an Oncology Patient Services Navigator to coordinate administrative care, verify insurance, and schedule appointments within a multidisciplinary cancer care team. You will gather patient information, review records, and help families navigate the treatment journey with clarity and empathy.

Responsibilities include communicating with clinicians and patients, ensuring HIPAA-compliant data handling, and identifying barriers to care while coordinating resources to