Oncology Patient Care Navigator

bannerhealth; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Banner Health in Scottsdale, Arizona is seeking a Patient Care Coordinator in Oncology to support patients and families through the cancer care journey. You will handle scheduling, insurance verification, and documentation, partnering with the clinical team to ensure a smooth patient experience.

The role emphasizes strong communication, attention to detail, and coordinating care across departments. Training will occur at Banner University Cancer Center prior to the new Scottsdale facility

Qualifications

• High school diploma or equivalent.
• 3+ years in hospital or medical office setting preferred.
• Excellent communication and organizational skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Coordinate patient intake, scheduling, and registrations.
• Verify insurance and authorizations; document in EMR.
• Provide administrative support to care team and maintain records.
• Act as liaison between patient, billing, and payors to resolve issues.
• Improve patient experience through proactive communication and problem solving.

Skills

Communication

Customer service

Scheduling

Education

High school diploma/GED

Tools

Office software

EMR systems

Job description

Banner Health in Scottsdale, Arizona is seeking a Patient Care Coordinator in Oncology to support patients and families through the cancer care journey. You will handle scheduling, insurance verification, and documentation, partnering with the clinical team to ensure a smooth patient experience.

The role emphasizes strong communication, attention to detail, and coordinating care across departments. Training will occur at Banner University Cancer Center prior to the new Scottsdale facility