Oncology AR & Billing Analyst

Astera Cancer Care; Kentucky; Hybrid; USD 42,000 - 65,000; Full time

Job summary

Carolina Oncology Specialists is seeking an AR Patient Analyst to manage patient accounts and drive timely balance resolutions. You will work with patients, payers, and internal teams to reduce aging and improve revenue cycle performance.

Responsibilities include reviewing accounts, investigating discrepancies, following up on balances, and assisting with denials and underpayments to ensure accurate reimbursements and compliance with billing guidelines.

Qualifications

• High school diploma or equivalent.
• Minimum of 2–3 years of experience in accounts receivable, medical billing, or revenue cycle operations.
• Knowledge of EOBs, patient billing, and insurance payment processes.
• Experience with EHR and practice management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Preferred: Experience in oncology or specialty healthcare setting.
• Preferred: Knowledge of payer guidelines including Medicare, Medicaid, and commercial insurance.
• Preferred: Familiarity with denial management and collections processes.

Responsibilities

• Review and manage patient accounts with outstanding balances in accounts receivable.
• Investigate and resolve patient billing discrepancies, including payments, adjustments, and insurance processing issues.
• Follow up with patients regarding balances, payment arrangements, and account resolution.
• Work denied or underpaid claims to ensure accurate reimbursement and proper account resolution.
• Collaborate with billing, coding, and patient access teams to resolve account issues.
• Analyze aging reports and prioritize accounts for follow-up and resolution.
• Process adjustments, refunds, and transfers in accordance with policies and procedures.
• Communicate with insurance payers to resolve claims- related patient balance issues.
• Document all account activity accurately in the practice management system.
• Educate patients on account balances, insurance coverage, and financial responsibility.
• Identify trends in denials, underpayments, or patient balance issues and elevate to leadership.
• Ensure compliance with federal, state, and organizational billing regulations.

Skills

Strong analytical and problem-solving

Excellent communication and customer

EHR systems

Education

High school diploma or equivalent

Tools

Practice management systems

EHR systems

Job description

Carolina Oncology Specialists is seeking an AR Patient Analyst to manage patient accounts and drive timely balance resolutions. You will work with patients, payers, and internal teams to reduce aging and improve revenue cycle performance.

Responsibilities include reviewing accounts, investigating discrepancies, following up on balances, and assisting with denials and underpayments to ensure accurate reimbursements and compliance with billing guidelines.