Patient Access & Benefit Verification Specialist

Astera Cancer Care; Hickory (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Carolina Oncology Specialists is seeking a Benefit Verification Specialist to verify patient insurance eligibility and benefits before services are rendered. The role supports accurate financial clearance for patients and collaborates with billing and clinical staff to minimize claim denials.

Responsibilities include confirming coverage specifics, communicating information to financial counselors, and ensuring HIPAA compliance in all patient data handling.

Qualifications

• 2–3 years of experience in patient access, insurance verification, or revenue cycle operations.
• Knowledge of Medicare, Medicaid, and commercial payers.
• Experience with EHR and practice management systems.

Responsibilities

• Verify patient insurance eligibility and benefits for all scheduled services.
• Confirm coverage details including copays, deductibles, coinsurance, and network status.
• Communicate benefit details to financial counselors and billing teams.
• Document verification details in the EHR or practice management system and ensure accuracy.
• Maintain HIPAA compliance when handling patient information.

Skills

Insurance verification

Patient access

EHR

Communication

Time management

Education

High school diploma or equivalent

Tools

EHR

Practice management systems

Job description

Carolina Oncology Specialists is seeking a Benefit Verification Specialist to verify patient insurance eligibility and benefits before services are rendered. The role supports accurate financial clearance for patients and collaborates with billing and clinical staff to minimize claim denials.

Responsibilities include confirming coverage specifics, communicating information to financial counselors, and ensuring HIPAA compliance in all patient data handling.