Onboarding Specialist: Quick-Start for New Hires

BrightSpring Health Services Corporation; Nashville (TN); On-site; USD 32,000 - 34,000; Full time

Job summary

BrightSpring Health Services is seeking a full-time Onboarding Specialist in the Abingdon area to guide new hires through pre-employment activities, including offers, background checks, and MVRs. You will coordinate with HR, managers, and recruiters to ensure a smooth start for each candidate.

The role requires strong customer service, judgment, and problem-solving skills, with 0–25% travel. This position emphasizes timely onboarding and accurate data entry in a fast-paced healthcare environment.

Qualifications

• Associate’s degree or equivalent related experience.
• 2+ years of experience in administrative support or recruiting.
• Strong presentation and written communication skills with attention to detail.
• Experience delivering high standards of service to customers and clients.
• Knowledge of HR and EEOC policies is helpful.
• Ability to respond quickly and with urgency to requests and issues.
• Travel 0-25%.

Responsibilities

• Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks
• Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter
• Escalate background check and other pre-employment screening issues to the appropriate parties in HR Benefits and/or Compliance departments
• Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment
• Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution
• Ensure timely and accurate system input of newly hired candidate information
• Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries

Skills

Administrative support

Recruiting experience

Communication skills

Customer service

Time management

HR knowledge

Education

Associate’s degree or equivalent related experience

Tools

ATS

Job description

BrightSpring Health Services is seeking a full-time Onboarding Specialist in the Abingdon area to guide new hires through pre-employment activities, including offers, background checks, and MVRs. You will coordinate with HR, managers, and recruiters to ensure a smooth start for each candidate.

The role requires strong customer service, judgment, and problem-solving skills, with 0–25% travel. This position emphasizes timely onboarding and accurate data entry in a fast-paced healthcare environment.