New Hire Onboarding Expert

BrightSpring Health Services; Wise (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

BrightSpring Health Services is seeking an Onboarding Specialist to guide newly hired candidates through pre-employment steps, including data entry, background checks, and MVR. You will be the onboarding systems expert, coordinating with HR, the hiring manager, and recruiters to ensure a smooth first day and accurate candidate records across our ATS and screening tools.

The role demands strong customer service, meticulous attention to detail, and the ability to move quickly in a fast-paced

Qualifications

• Associate's degree or equivalent related experience.
• Minimum 2 years in admin support or recruiting.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks
• Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter
• Escalate background check and other pre-employment screening issues to the appropriate parties in the HR Benefits and / or Compliance departments
• Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment
• Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution
• Ensure timely and accurate system input of newly hired candidate information
• Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries

Skills

Presentation skills

Written communication

Customer service

Urgency/Responsiveness

HR/EEOC knowledge

Travel availability

Education

Associate's degree

Tools

ATS familiarity

Background screening tools

HR systems

Job description

BrightSpring Health Services is seeking an Onboarding Specialist to guide newly hired candidates through pre-employment steps, including data entry, background checks, and MVR. You will be the onboarding systems expert, coordinating with HR, the hiring manager, and recruiters to ensure a smooth first day and accurate candidate records across our ATS and screening tools.

The role demands strong customer service, meticulous attention to detail, and the ability to move quickly in a fast-paced