Onboarding Specialist

BrightSpring Health Services; Nashville (TN); On-site; USD 32,000 - 34,000; Full time

Job summary

BrightSpring Health Services is seeking a full-time Onboarding Specialist in the Abingdon area to guide new hires through pre-employment activities, including offers, background checks, and MVRs. You will coordinate with HR, managers, and recruiters to ensure a smooth start for each candidate.

The role requires strong customer service, judgment, and problem-solving skills, with 0–25% travel. This position emphasizes timely onboarding and accurate data entry in a fast-paced healthcare environment.

Qualifications

• Associate’s degree or equivalent related experience.
• 2+ years of experience in administrative support or recruiting.
• Strong presentation and written communication skills with attention to detail.
• Experience delivering high standards of service to customers and clients.
• Knowledge of HR and EEOC policies is helpful.
• Ability to respond quickly and with urgency to requests and issues.
• Travel 0-25%.

Responsibilities

• Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks
• Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter
• Escalate background check and other pre-employment screening issues to the appropriate parties in HR Benefits and/or Compliance departments
• Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment
• Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution
• Ensure timely and accurate system input of newly hired candidate information
• Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries

Skills

Administrative support

Recruiting experience

Communication skills

Customer service

Time management

HR knowledge

Education

Associate’s degree or equivalent related experience

Tools

ATS

Job description

Overview

Adoration Home Health is currently seeking a full-time Onboarding Specialist in Abdingdon, VA.

Our Company

BrightSpring Health Services

Overview

Adoration Home Health is currently seeking a full-time Onboarding Specialist in Abdingdon, VA.

The Onboarding Specialist facilitates and assists newly hired candidates through their required pre-employment activities to prepare them for their first day of work in their designated line of business. They perform various tasks, including data entry, scheduling background checks, pre-employment testing, and monitoring of employee files in a fast-paced, dynamic environment.

A successful Onboarding Specialist possesses excellent customer service, judgment, and problem-solving skills.

Responsibilities

• Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks
• Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter
• Escalate background check and other pre-employment screening issues to the appropriate parties in the HR Benefits and / or Compliance departments
• Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment
• Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution
• Ensure timely and accurate system input of newly hired candidate information
• Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries

Qualifications

• Associate’s degree or equivalent related experience
• At least 2 years of experience in administrative support or recruiting
• Strong presentation and written communication skills with an attention to detail
• Experience in establishing high standards of service delivery to customers and clients
• Knowledge of HR and EEOC policies is helpful
• Ability to react quickly and with a sense of urgency to requests, issues, e-mails, or other events in a timely and flexible fashion
• Travel 0-25%

About Our Line Of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com . Follow us on Facebook , LinkedIn , and X .

Salary Range

USD $23.00 - $25.00 / Hour