Onboarding Specialist

Trybe; New York (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

Trybe is a fully remote startup connecting consumer brands with content creators. We’re seeking an Onboarding & Demo Specialist to be the first contact for brands, leading video demos and guiding them through joining Trybe.

You’ll identify high-potential brands and connect them with the growth team, while delivering an exceptional first impression and smooth handoffs to account managers.

Qualifications

• 0–2 years of professional experience preferred.
• Recent graduates are encouraged to apply.
• Ability to build rapport quickly.
• Comfortable leading conversations and answering questions on the spot.
• Excellent organization and attention to detail.

Responsibilities

• Lead product demos: Run back-to-back video calls with inbound brands, introducing Trybe and demonstrating how the platform works.
• Drive brand onboarding: Help new brands understand how to get started, work with creators, and launch their first campaigns.
• Create excitement: Clearly communicate Trybe's value and help brands see the opportunities available through the platform.
• Identify growth opportunities: Recognize high-potential brands and connect them with our Brand Growth Managers.
• Ensure smooth handoffs: Route brands to the appropriate Account Management or Growth team with clear context and next steps.
• Stay organized: Maintain accurate CRM records, call notes, and follow-ups.
• Share insights: Communicate common questions, objections, and product feedback to help improve the onboarding experience.

Skills

Public speaking

Communication

Energy/enthusiasm

Fast learner

Organization

Growth mindset

On-camera presence

Customer-facing

Job description

About Trybe

Trybe connects consumer brands with content creators. Creators make short videos, brands run the best ones as Meta ads, and creators get paid on performance. We launched this year and already have 12,000+ brands and 160,000+ creators on the platform, with $250M+ in attributed GMV. We’re a small, fast-moving, fully remote team building the future of creator‑led advertising.

About Trybe

Trybe connects consumer brands with content creators. Creators make short videos, brands run the best ones as Meta ads, and creators get paid on performance. We launched this year and already have 12,000+ brands and 160,000+ creators on the platform, with $250M+ in attributed GMV. We’re a small, fast-moving, fully remote team building the future of creator‑led advertising.

We're looking for a high-energy, personable, and ambitious Onboarding & Demo Specialist to be the first point of contact for brands joining Trybe.

You’ll spend most of your day connecting with inbound brands over video calls, introducing them to our platform, walking them through how it works, and getting them excited to start using Trybe.

This isn't a traditional, quota-driven sales role. It's about creating an exceptional first impression, building relationships, communicating value, and making sure every brand gets off to a great start.

You’ll also identify high-potential brands and connect them with our growth team to help them scale.

What You’ll Do

• Lead product demos: Run back-to-back video calls with inbound brands, introducing Trybe and demonstrating how the platform works.
• Drive brand onboarding: Help new brands understand how to get started, work with creators, and launch their first campaigns.
• Create excitement: Clearly communicate Trybe's value and help brands see the opportunities available through the platform.
• Identify growth opportunities: Recognize high-potential brands and connect them with our Brand Growth Managers.
• Ensure smooth handoffs: Route brands to the appropriate Account Management or Growth team with clear context and next steps.
• Stay organized: Maintain accurate CRM records, call notes, and follow-ups.
• Share insights: Communicate common questions, objections, and product feedback to help improve the onboarding experience.

Who We’re Looking For

• Naturally engaging: You’re personable, enthusiastic, and know how to build rapport quickly.
• Confident communicator: You’re comfortable leading conversations, explaining concepts clearly, and answering questions on the spot.
• High-energy: You genuinely enjoy talking to people and can bring the same enthusiasm to your tenth call as your first.
• Fast learner: You pick up new products, tools, and processes quickly.
• Organized and reliable: You manage multiple conversations, follow through on commitments, and pay attention to details.
• Growth-minded: You’re ambitious, coachable, and excited about building your career at a growing startup.
• Comfortable on camera: You’re confident leading video calls throughout the day.
• Experience: 0–2 years of professional experience preferred. Recent graduates are encouraged to apply.

Nice to Have

• Previous customer‑facing experience in sales, customer success, hospitality, retail, or similar roles.
• Familiarity with social media, creator marketing, UGC, digital advertising, or e-commerce.
• Experience presenting, demonstrating products, or speaking with customers.