Onboarding & Skills Coach for Peak Performance

Upstate Cerebral Palsy; City of Utica (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive Health/Dental/Vision

Retirement Plan 403(b)

Flexible Spending Account (FSA)

Life Insurance

Tuition Reimbursement

Generous PTO Plans

Job summary

Upstate Caring Partners is seeking a Programmatic Training Specialist to enhance employee competencies through onboarding, on-site coaching, and training program oversight. You will organize orientation, maintain training records, and ensure job readiness across shifts at program locations.

The role emphasizes delivering diverse instructional methods, coaching staff, and evaluating training effectiveness, while adhering to HIPAA and abuse reporting laws. Travel is required.

Qualifications

• Bachelor's degree in Education, Training, HR or related field.
• Minimum of three years' experience in adult education or orientation coordination.
• Proficiency in computer programs (windows, outlook, adobe, word, excel).

Responsibilities

• Organize and facilitate orientation sessions for new hires.
• Serve as point of contact for orientation for new staff and trainers.
• Assist in maintaining the training database for all Agency trainings.
• Assist in scanning training records.
• Direct structured learning experiences in program.
• Plan, organize, and implement a range of training activities.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Train and coach new hires as well as existing employees.
• Conduct general and divisional orientation sessions to assess level of skills.
• Complete ongoing, on-site observation and assessments of skills of new hires while shadowing them on their assigned shifts (weekend, evenings, etc) at their program location.
• Help existing employees improve on or enhance existing skills while in program.
• Train and develop managers in coaching skills.
• Assist management team training existing staff on critical competencies, such as conflict resolution, time management, etc…
• Monitor, evaluate, and record training activities and program effectiveness.
• Create monitored simulations and problem-solving scenarios.
• Evaluate training materials prepared by curriculum development, such as outlines, text, and handouts and offer suggestions for improvement.
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.
• Adhere to mandatory abuse reporting laws and HIPPA requirements.
• Stay abreast of the new trends and tools in employee development.
• Acts as a liaison between training department and program to ensure consistent processes are being followed on site.
• Assist in standardizing processes across the agency.

Skills

Training delivery

One-on-one coaching

Time management

Professionalism

Decision making

Organizational skills

Confidentiality

Stress management

Customer service

Verbal & written communication

Education

Bachelor's degree in Education, Training, HR or related field

Tools

Windows

Outlook

Adobe

Word

Excel

Job description

Upstate Caring Partners is seeking a Programmatic Training Specialist to enhance employee competencies through onboarding, on-site coaching, and training program oversight. You will organize orientation, maintain training records, and ensure job readiness across shifts at program locations.

The role emphasizes delivering diverse instructional methods, coaching staff, and evaluating training effectiveness, while adhering to HIPAA and abuse reporting laws. Travel is required.