Learning & Onboarding Specialist

Upstate Caring Partners, Inc.; City of Utica (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive Health/Dental/Vision

Retirement Plan 403(b)

Life Insurance

Generous PTO Plans

Tuition Reimbursement

Employee Discounts

Employee Assistance Program (EAP)

Job summary

Upstate Caring Partners, Inc. is seeking a Programmatic Training Specialist to boost staff performance through onboarding and on-site coaching at our Utica location. You will facilitate new hire orientation, track training completion, and ensure job readiness across programs.

Core duties include organizing orientations, maintaining the training database, delivering diverse instructional methods, coaching teams, and evaluating program effectiveness while upholding HIPAA and agency policies.

Qualifications

• Bachelor's degree in Education, Training, HR or related field.
• Minimum of three years' experience in adult education or orientation coordination.
• Proficiency in computer programs (Windows, Outlook, Adobe, Word, Excel).
• Travel is required. Must have valid NYS Driver’s License.

Responsibilities

• Organize and facilitate orientation sessions for new hires.
• Serve as point of contact for orientation for new staff and trainers.
• Assist in maintaining the training database for all Agency trainings.
• Direct structured learning experiences in program.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Train and coach new hires as well as existing employees.
• Monitor, evaluate, and record training activities and program effectiveness.
• Adhere to mandatory abuse reporting laws and HIPPA requirements.

Skills

Facilitation skills

One-on-one coaching

Attention to detail

Time management

Professionalism

Decision making

Organizational skills

Confidentiality

Judgment

Stress management

Team oriented

Customer service

Verbal skills

Training methods

Audience presentation

Education

Bachelor's degree in Education, Training, HR or related field

Tools

Windows

Outlook

Adobe

Word

Excel

Job description

Upstate Caring Partners, Inc. is seeking a Programmatic Training Specialist to boost staff performance through onboarding and on-site coaching at our Utica location. You will facilitate new hire orientation, track training completion, and ensure job readiness across programs.

Core duties include organizing orientations, maintaining the training database, delivering diverse instructional methods, coaching teams, and evaluating program effectiveness while upholding HIPAA and agency policies.