Onboarding Program Architect: AI-Driven Learning & AR

Burroughs, Inc.; Elmhurst (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology services company is seeking an Onboarding Program Manager to design and implement a comprehensive onboarding program for technical teams. The successful candidate will utilize AI technologies and augmented reality to enhance training experiences, ensuring that new hires quickly gain the skills necessary to perform effectively. This critical role focuses on creating structured learning pathways, evaluating outcomes, and continuously improving training methods to align with operational goals. This opportunity is ideal for candidates passionate about mentoring and innovative learning solutions.

Qualifications

• 2-5 years experience supporting field service or related environments.
• Familiarity with augmented reality and virtual reality learning platforms.
• Experience with AI-powered knowledge tools.

Responsibilities

• Design and own a standardized, role-based onboarding framework.
• Build structured onboarding journeys combining digital and hands-on learning.
• Define onboarding KPIs tied to operational outcomes.

Skills

AI-Enabled Learning & Knowledge Architecture

Collaboration across technical and operational teams

Data-driven decision making

Strong communication skills

Education

Preferred Qualifications in instructional design

Experience in field service technologies

Tools

AR/VR learning platforms

AI-powered search tools

Job description

A leading technology services company is seeking an Onboarding Program Manager to design and implement a comprehensive onboarding program for technical teams. The successful candidate will utilize AI technologies and augmented reality to enhance training experiences, ensuring that new hires quickly gain the skills necessary to perform effectively. This critical role focuses on creating structured learning pathways, evaluating outcomes, and continuously improving training methods to align with operational goals. This opportunity is ideal for candidates passionate about mentoring and innovative learning solutions.