Onboarding Platform Product Lead

JPMorganChase; Chicago (IL); On-site; USD 86,000 - 135,000; Full time

Job summary

JPMorganChase in Chicago, IL is seeking a Senior Product Associate for the Onboarding Platform to drive product development and optimization through user research and metrics.

You will partner with cross-functional teams to shape the roadmap, manage discovery, and deliver end-to-end features, while leveraging AI-driven insights to improve efficiency.

This in-office role focuses on delivering customer value and scalable platform improvements within Commercial & Investment Banking.

Qualifications

• 3+ years of experience in product management or a related field.
• Knowledge of the product development lifecycle.
• Experience with discovery and requirements definition.
• Ability to analyze data and interpret metrics.

Responsibilities

• Identify new product opportunities through user research and discovery.
• Plan upstream and downstream implications of features.
• Support user research, journey mapping, and market analysis.
• Analyze product metrics across the development lifecycle.
• Write epics, user stories, and acceptance criteria.
• Lead end-to-end product delivery and coordination.
• Collaborate with Design to synthesize insights for roadmap.
• Identify AI-driven efficiency opportunities with stakeholders.
• Own agile execution with backlog prioritization and sprint planning.

Skills

Product management

Agile execution

AI tooling

Data analytics

UX/UI collaboration

Tools

AI tools

Job description

JPMorganChase in Chicago, IL is seeking a Senior Product Associate for the Onboarding Platform to drive product development and optimization through user research and metrics.

You will partner with cross-functional teams to shape the roadmap, manage discovery, and deliver end-to-end features, while leveraging AI-driven insights to improve efficiency.

This in-office role focuses on delivering customer value and scalable platform improvements within Commercial & Investment Banking.