Onboarding Ops Lead: Network Inventory & Customer Success

Lightyear AI; United States; Remote; USD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Equity package

5% annual bonus

Zusammenfassung

Lightyear AI is seeking a Network Inventory Onboarding Specialist to own the onboarding process from day one and ensure customer success. You will report to the Strategy Operations Associate and collaborate closely with Sales and Product teams to align onboarding outcomes with business goals.

You will oversee and drive the network inventory onboarding effort, including coordinating offshore onboarding activities, leading regular customer calls, and refining workflows to scale across enterprise

Qualifikationen

• 1–2+ years in startup operations, tech, or consulting with strong project management skills.
• High comfort with Excel, high EQ for customer-facing and team management, and strong organizational skills.

Aufgaben

• Oversee and project manage the network inventory onboarding process, including leading biweekly customer calls.
• Manage the day-to-day activities of an offshore onboarding team and improve workflows.

Kenntnisse

Project management

Excel

Customer-facing

Team management

Organizational skills

Tools

Excel

Jobbeschreibung

Lightyear AI is seeking a Network Inventory Onboarding Specialist to own the onboarding process from day one and ensure customer success. You will report to the Strategy Operations Associate and collaborate closely with Sales and Product teams to align onboarding outcomes with business goals.

You will oversee and drive the network inventory onboarding effort, including coordinating offshore onboarding activities, leading regular customer calls, and refining workflows to scale across enterprise