Onboarding & Operations Coordinator — Impact-Driven

24 Hour Home Care - Corporate Division; United States; On-site; USD 32,000 - 33,000; Full time

Job summary

24 Hour Home Care - Corporate Division is seeking an Onboarding Coordinator to support intake, onboarding, and service initiation for consumers and providers across assigned California locations. This role serves as a key contact for families, providers, and Regional Center partners, ensuring timely communication, accurate documentation, and completion of onboarding requirements.

You will manage referral and provider pipelines, assist with provider matching, and work cross-functionally with

Qualifications

• 1-2+ years of customer service experience.
• Experience supporting onboarding, intake coordination, or operational workflows preferred.
• Ability to manage multiple priorities and maintain organized documentation.

Responsibilities

• Coordinate intake activities by receiving, processing, and tracking consumer referrals.
• Manage provider and consumer onboarding pipelines through onboarding and service initiation.
• Support provider onboarding activities including documentation collection and scheduling.

Skills

Customer service

Onboarding support

Coordination

Documentation management

Communication

Education

Bachelor’s degree preferred

Job description

24 Hour Home Care - Corporate Division is seeking an Onboarding Coordinator to support intake, onboarding, and service initiation for consumers and providers across assigned California locations. This role serves as a key contact for families, providers, and Regional Center partners, ensuring timely communication, accurate documentation, and completion of onboarding requirements.

You will manage referral and provider pipelines, assist with provider matching, and work cross-functionally with