Onboarding Liaison: Background Check Navigator

Loenbro; Irving (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company

Paid time off and holidays

Life and disability insurance

Professional development and training

Employee assistance program (EAP)

Job summary

Loenbro, LLC is seeking an Onboarding Liaison (Recruiting) to manage background check submissions and candidate follow-ups for new hires. You will collaborate with Onboarding Coordinators to ensure checks are sent promptly after offer acceptance and that candidates are followed up within 24-48 hours to drive completion.

You will keep recruiters informed so day-one starts stay on schedule. This entry-level entry into Talent Acquisition emphasizes organization, reliability, and clear communication

Qualifications

• 0-2 years of experience in HR, recruiting, customer service, administration, or a similar role.
• Excellent written and verbal communication skills
• Strong organization and follow-through, with the ability to manage many open items at once
• Comfort having professional but sometimes sensitive conversations with candidates
• Proficiency with Microsoft Office or Google Workspace
• Ability to handle confidential information with discretion

Responsibilities

• Send background check requests in the vendor platform within 24-48 hours of offer acceptance.
• Review all open background checks daily and contact candidates within 24-48 hours if a check has not been started or completed, continuing follow-up until it is submitted.
• Monitor the status of all open background checks and keep a tracker updated daily.
• Contact candidates by phone, email, and text to collect missing information, documents, or authorizations.
• Clearly explain the background check process and set candidate expectations on timing and next steps.
• Coordinate with the background check vendor to resolve delays, discrepancies, or data issues.
• Work alongside Onboarding Coordinators to take background check tasks off their plates and communicate check status so they can confirm readiness for day one.
• Keep recruiters informed of status changes, delays, and at-risk start dates.
• Escalate adverse or unclear results to HR/Compliance per company procedure. This role does not make hiring eligibility decisions.

Skills

Communication

Organization

Discretion

MS Office

Interpersonal skills

Tools

Microsoft Office

Google Workspace

Job description

Loenbro, LLC is seeking an Onboarding Liaison (Recruiting) to manage background check submissions and candidate follow-ups for new hires. You will collaborate with Onboarding Coordinators to ensure checks are sent promptly after offer acceptance and that candidates are followed up within 24-48 hours to drive completion.

You will keep recruiters informed so day-one starts stay on schedule. This entry-level entry into Talent Acquisition emphasizes organization, reliability, and clear communication