Onboarding Lead, SAP Procurement Solutions

ZipHQ, Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

ZipHQ, Inc. is seeking a Solutions Manager with Finance/Procurement System experience (SAP) to lead onboarding for new customers and drive implementation of our product. We're looking for someone hands-on who can influence the product roadmap.

You'll work with diverse clients, including current users, and lead project teams to deliver end-to-end onboarding, requirements gathering, and process setup from scratch.

Qualifications

• 8-10 years of experience implementing or administering a finance/procurement tool.
• Experience with SAP S/4HANA procurement and AP, SAP Ariba Buying/Invoicing is a plus.
• Fluency in German is required.
• Excellent communication and documentation skills.
• Extreme attention to detail and proactive mindset.
• Strong data management skills with large, sensitive datasets in Excel.
• Comfort with software configuration (not necessarily deep coding).

Responsibilities

• Lead onboarding of new customers with emphasis on project/stakeholder management.
• Own end-to-end implementation, building the customer processes from scratch.
• Proactive management across multiple onboardings and tasks.
• Lead, mentor, and train sessions to enable customers to use the product independently.
• Collaborate with product/engineering to scope requests and set expectations.
• Do whatever it takes to onboard customers quickly and satisfactorily.
• Continuously improve post-sales processes to accelerate value realization.

Skills

8-10 years experience implementing or

SAP S/4HANA procurement and AP

Germany fluency

fantastic communication and docs

extreme attention to detail

data management in MS Excel

software configuration

push back but keep clients happy

Tools

MS Excel

Software configuration

Job description

ZipHQ, Inc. is seeking a Solutions Manager with Finance/Procurement System experience (SAP) to lead onboarding for new customers and drive implementation of our product. We're looking for someone hands-on who can influence the product roadmap.

You'll work with diverse clients, including current users, and lead project teams to deliver end-to-end onboarding, requirements gathering, and process setup from scratch.