ERP Solutions Consultant (German Fluency) at Zip Austria

Comunidade Metodista; United States; On-site; USD 78,000 - 112,000; Full time

Job summary

Zip in Austria is seeking a Solutions Consultant with 3–6 years of experience in finance/procurement tool onboarding and administration. You will lead multi-client projects, manage stakeholder expectations, and drive end-to-end implementations with a hands-on approach.

German fluency is required to collaborate with customers and partners. As a key contributor, you will partner with product and engineering to prioritize requests, deliver value quickly, and mentor customers through training

Qualifications

• 3 to 6 years of experience implementing or administering a finance / procurement tool.
• Experience with procurement tool / ERP implementations (Coupa, SAP S/4HANA, SAP Ariba, Oracle, Workday, NetSuite, Sage).
• Excellent communication and documentation skills.
• Extreme attention to detail and proactive approach.
• Strong data management with large, sensitive datasets in MS Excel.
• Ability to push back while keeping customers satisfied.
• Comfort with software configuration (not necessarily deep technical skills).
• Full German fluency.

Responsibilities

• Lead onboarding of new customers and manage project/stakeholder requirements.
• Oversee end-to-end implementation and design customer processes from scratch.
• Proactive project management across multiple onboardings.
• Lead, mentor, and train training sessions with customers and stakeholders.
• Collaborate with product and engineering to scope requests and set expectations.
• Ensure rapid onboarding and high customer satisfaction.
• Continuously improve post-sales processes to accelerate value realization.

Skills

Procurement tool implementation

Stakeholder management

Excel proficiency

German fluency

Documentation skills

Communication skills

Software configuration

Tools

Coupa

SAP S/4HANA (Procurement/AP)

SAP Ariba Buying/Invoicing

Oracle Fusion/EBS

Workday

NetSuite

Sage

Job description

ERP Solutions Consultant (German Fluency) job at Zip. Austria.

Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Apple, Google, and Ramp. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

We’re looking for a Solutions Consultant with Finance / Procurement System experience (ie. Coupa, SAP S/4HANA: Procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc.) to lead onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands on and influence our product roadmap.

As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.

You Will

• Lead project teams onboarding new customers, with a heavy emphasis on project / stakeholder management and understanding client requirements

• Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch

• Proactive project management across many customers, to manage requirements and tasks across onboardings

• Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip

• Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers

• Do whatever it takes to make customers happy + successfully onboard them as quickly as possible

• Continuously improve the post-sales processes to help our customers accelerate the time to value

Qualifications

• 3 to 6 years of experience implementing or administering a finance / procurement tool

• Prior experience with the implementation or administration of a procurement tool / ERP (ie. Coupa, SAP S/4HANA: procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc.)

• Fantastic communication and documentation skills

• Extreme attention to detail and pride yourself in being incredibly proactive

• Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel

• You’re able to push back and still make people happy

• Very comfortable with software configuration (not necessarily technical skills, which would be a plus)

• Full German fluency

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!