Onboarding & Implementation Specialist (Fully Remote)

Cordance; United States; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Uncapped PTO

Paid parental leave (12 weeks)

Health insurance

401K match

Remote stipend

Job summary

Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.

Cordance is looking for a customer-implementation professional to own onboarding, manage data imports and integrations, and work closely with product, engineering, and support teams to ensure successful deployments for customers nationwide.

Qualifications

• 2–5 years in implementation, onboarding, or customer success.
• Strong project management and SaaS/API familiarity.

Responsibilities

• Own the full onboarding lifecycle.
• Manage data imports, integrations, and configurations.
• Collaborate with product, engineering, and support.

Skills

Project management

SaaS familiarity

API familiarity

Cross-functional collaboration

Job description

• Bridge between customers and tech teams.
• Manage end-to-end implementations.

Key Responsibilities:

• Own the full onboarding lifecycle.
• Manage data imports, integrations, and configurations.
• Collaborate with product, engineering, and support.

Qualifications:

• 2–5 years in implementation, onboarding, or customer success.
• Strong project management and SaaS/API familiarity.

Why Join Us:

• Uncapped PTO and 12 weeks paid parental leave.
• Health coverage, 401K/RRSP match, remote stipend.

Cordance

Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.