Onboarding Experience Lead (HR & Culture)

Logoslabs; San Francisco (CA); Remote; USD 80,000 - 110,000; Full time

Job summary

Wing is seeking an HR Onboarding Specialist to guide new hires from offer to full integration. You will deliver structured onboarding, ensure system access, and coordinate with Talent Acquisition, HR Operations, and Compliance to meet all requirements.

The role emphasizes welcoming new employees, aligning them with Wings culture and processes, and continuously improving onboarding materials and workflows for a seamless experience.

Qualifications

• Minimum 3 years of experience in HR onboarding, training coordination, or HR operations.
• Excellent communication and interpersonal skills with empathy for new employees.
• Highly organized and detail-oriented, capable of managing multiple onboarding cycles simultaneously.
• Proficiency in Google Workspace, HRIS/ATS platforms, and onboarding tools.
• Strong understanding of remote workforce practices and virtual communication norms.
• Comfortable facilitating live sessions or presentations for groups.

Responsibilities

• Manage and execute the end-to-end onboarding process for new hires, from offer confirmation to HR and departmental handover.
• Conduct new hire orientations covering company policies, culture, communication standards, HR procedures, and performance expectations.
• Ensure timely setup of system access, credentials, and HR-related accounts prior to a new hire's start date.
• Collaborate with Talent Acquisition, HR Operations, and relevant departments to verify completion of pre-employment and onboarding requirements.
• Maintain warm, clear, and proactive communication with new hires throughout the onboarding journey, addressing questions and concerns.
• Track onboarding progress, maintain checklists, and ensure timely completion of all required HR and compliance steps.
• Collect, organize, and report feedback from new employees to enhance the onboarding experience and engagement.
• Coordinate with People Operations and Compliance teams for documentation, contract execution, policy acknowledgments, and regulatory requirements.
• Support new hire's transition into role-specific training or departmental integration, ensuring no gaps in information, setup, or expectations.
• Contribute to continuous improvement of HR onboarding processes, materials, and workflow enhancements.

Skills

HR onboarding

Training coordination

HR operations

Communication

Organization

Remote work practices

Live sessions facilitation

Tools

Google Workspace

HRIS/ATS

Job description

Wing is seeking an HR Onboarding Specialist to guide new hires from offer to full integration. You will deliver structured onboarding, ensure system access, and coordinate with Talent Acquisition, HR Operations, and Compliance to meet all requirements.

The role emphasizes welcoming new employees, aligning them with Wings culture and processes, and continuously improving onboarding materials and workflows for a seamless experience.