Onboarding & Engagement Coordinator

Master-Pjk Service; Landover (MD); On-site; USD 32,000 - 34,000; Full time

Job summary

PJK Food Service LLC in Landover, MD, is seeking an Onboarding and Engagement Coordinator to ensure a smooth onboarding experience and ongoing employee engagement throughout the lifecycle.

You will coordinate onboarding processes, develop orientation programs, and partner with hiring managers to tailor onboarding plans. The role emphasizes engagement initiatives, collaboration with HR, and continuous improvement in processes.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in onboarding, employee engagement, or related HR functions.
• Strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
• Bilingual in English and Spanish is required.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Proficiency in HR systems, tools, and platforms.
• A passion for creating a positive employee experience and fostering an inclusive workplace culture.

Responsibilities

• Coordinate and execute the end-to-end onboarding process, including pre-employment paperwork, orientation schedules, and introductions.
• Develop and deliver engaging orientation programs to familiarize new hires with company values, policies, and procedures.
• Ensure new hires have the necessary tools, resources, and training to succeed in their roles.
• Partner with hiring managers to create personalized onboarding plans for each new employee.
• Design and implement initiatives to foster employee engagement, satisfaction, and retention.
• Conduct regular check-ins with employees to assess their experience and gather feedback.
• Develop programs and events that promote team building, collaboration, and a positive workplace culture.
• Collaborate with HR and leadership to address employee concerns and enhance engagement strategies.
• Gather data and feedback to evaluate the effectiveness of onboarding and engagement programs.
• Identify opportunities for improvement and implement changes to optimize processes.
• Stay updated on industry trends and best practices in onboarding and engagement.
• Act as a liaison between new hires, managers, and HR teams to ensure a cohesive onboarding and engagement experience.
• Maintain open lines of communication with employees to address their questions, concerns, and suggestions.
• Create and distribute engagement surveys, pulse checks, and related communications.
• Complete Verification of Employment.
• Other duties as assigned.

Skills

Interpersonal communication

Communication skills

Project management

Bilingual English/Spanish

HR systems

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

HRIS

Job description

Job DetailsJob Location: PJK Food Service LLC - Landover, MD 20785Position Type: Full TimeSalary Range: $23.00 - $25.00 HourlyJob Shift: Day

We are seeking a dynamic and detail-orientedOnboarding and Engagement Coordinator to join our team. This role is crucial in ensuring a seamless onboarding experience for new hires and fostering engagement throughout the employee lifecycle. You will serve as the primary point of contact for new employees, helping them transition smoothly into the organization while promoting a culture of collaboration, inclusivity, and productivity.

Key Responsibilities:

• 1. Onboarding:
  • Coordinate and execute the end-to-end onboarding process, including pre-employment paperwork, orientation schedules, and introductions.
  • Develop and deliver engaging orientation programs to familiarize new hires with company values, policies, and procedures.
  • Ensure new hires have the necessary tools, resources, and training to succeed in their roles.
  • Partner with hiring managers to create personalized onboarding plans for each new employee.
• 2. Employee Engagement:
  • Design and implement initiatives to foster employee engagement, satisfaction, and retention.
  • Conduct regular check-ins with employees to assess their experience and gather feedback.
  • Develop programs and events that promote team building, collaboration, and a positive workplace culture.
  • Collaborate with HR and leadership to address employee concerns and enhance engagement strategies.
• 3. Continuous Improvement:
  • Gather data and feedback to evaluate the effectiveness of onboarding and engagement programs.
  • Identify opportunities for improvement and implement changes to optimize processes.
  • Stay updated on industry trends and best practices in onboarding and engagement.
• 4. Communication and Support:
  • Act as a liaison between new hires, managers, and HR teams to ensure a cohesive onboarding and engagement experience.
  • Maintain open lines of communication with employees to address their questions, concerns, and suggestions.
  • Create and distribute engagement surveys, pulse checks, and related communications.
• 5. Additional Duties:
  • Support in all audits, to include 401k, I-9, etc.
  • First point of contact for employee related issues.
  • Complete Verification of Employment.
  • Other duties as assigned.

QualificationsQualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in onboarding, employee engagement, or related HR functions.
• Strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
• Bilingual in English and Spanish is required.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Proficiency in HR systems, tools, and platforms.
• A passion for creating a positive employee experience and fostering an inclusive workplace culture.

Preferred Skills:

• Certification in HR (e.g., SHRM-CP, PHR) is a plus.
• Experience with employee engagement platforms and tools.
• Knowledge of diversity, equity, and inclusion best practices.