HR Generalist & Office Manager

Big Blue Boxes; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Big Blue Boxes in Houston, TX seeks an HR Generalist & Office Manager to support onboarding through offboarding. You will maintain records, coordinate recruiting, assist benefits and payroll, and help implement company policies while driving employee engagement.

The role also manages daily office operations, vendor relations, meetings, and executive support in a fast-paced environment. The ideal candidate is organized, detail-oriented, and bilingual (English/Spanish).

Qualifications

• 2-4 years of experience in Human Resources, office administration, or a related field.
• Excellent bilingual (English, Spanish) written and verbal communication and interpersonal skills.
• Strong organizational, time-management, and prioritization skills.
• Ability to maintain confidentiality and exercise good judgment.
• Proficiency with Microsoft Office, Adobe, and LLM platforms.
• Experience with HRIS/payroll, recruiting and onboarding preferred.

Responsibilities

• Serve as the first point of contact for employees on HR policies, benefits, payroll, timekeeping, and office administration; escalate complex matters to HR Director.
• Maintain accurate and confidential employee personnel records and HRIS information.
• Coordinate pre-employment requirements, including background checks and I-9/E-Verify processing.
• Prepare new-hire documentation and coordinate orientation and training.
• Assist managers with performance reviews and related documentation.
• Coordinate benefit enrollment and payroll information with providers; review timekeeping for accuracy.
• Coordinate office operations, vendor relations, and facilities coordination.
• Provide general administrative support to executives, managers, and employees.

Skills

Bilingual English/Spanish

Strong organizational skills

Time management

Confidentiality

Detail-oriented

Independent worker

Team player

Communication skills

Education

Bachelor's degree in HR/Business Administration or related field

Tools

Microsoft Office

Adobe

LLM platforms

Job description

The HR Generalist & Office Manager supports the employee lifecycle from onboarding through offboarding - maintaining employee records, coordinating recruiting activities, supporting benefits and payroll administration, helping administer company policies and procedures, and leading employee engagement initiatives. The position also oversees day-to-day office operations, including supplies, vendors, facilities coordination, meetings, and administrative support.

This role serves as an approachable and dependable first point of contact for employees. The ideal candidate is organized, detail-oriented, resourceful, and comfortable wearing many hats in a fast-paced environment.

HUMAN RESOURCES RESPONSIBILITIES

Employee Support & Communications

• Serve as the first point of contact for employees on routine questions regarding HR policies, benefits, payroll, timekeeping, employee programs, and office administration; upscale complex matters to the HR Director.
• Prepare and distribute employee communications, newsletters, and company announcements.

Records & Compliance

• Maintain accurate and confidential employee personnel records and HRIS information.
• Support the HR Director and leadership team in administering HR policies, procedures, and programs, and in applying them consistently.
• Assist with compliance reporting, required employment records, and maintenance of workplace postings and notices.
• Post open positions, review applications, schedule interviews, and communicate with candidates.
• Coordinate pre-employment requirements, including background checks and I-9/E-Verify processing.
• Prepare new-hire documentation and coordinate orientation and new-hire training.

Employee Relations & Performance

• Assist managers with performance review processes and related documentation.
• Document employee relations concerns, coordinate meetings, and elevate issues to the HR Director when appropriate.
• Support workplace investigations as directed by the HR Director.

Benefits & Payroll Support

• Coordinate benefit enrollment, changes, qualifying life events, annual open enrollment, and termination information with benefit providers.
• Maintain accurate benefit and deduction information in the HRIS/payroll system.
• Review timekeeping and payroll-related information for accuracy and assist with resolving discrepancies.

Offboarding

• Coordinate employee offboarding and termination processes, including exit paperwork and benefits information.

Employee Engagement & Culture

• Coordinate employee appreciation programs, recognition initiatives, company events, and other engagement activities.

OFFICE MANAGEMENT RESPONSIBILITIES

Daily Office Operations

• Manage office supplies, equipment, furniture, and inventory; monitor levels and place orders as needed.
• Coordinate office maintenance, repairs, cleaning, and other facility services to maintain a safe, clean, and professional workplace.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Maintain an organized filing and records system for administrative documents.
• Coordinate logistics for company meetings, leadership activities, and business travel.
• Maintain relationships with office and administrative vendors; obtain quotes and assist with purchasing decisions as requested.
• Process administrative invoices and maintain appropriate supporting documentation.
• Coordinate business cards, name badges, office signage, and other company materials.
• Provide general administrative support to executives, managers, and employees.

GENERAL RESPONSIBILITIES

• Maintain confidentiality and exercise sound judgment and discretion when handling employee and company information.
• Respond to employee and management requests in a timely, professional manner.
• Participate in special projects and initiatives as assigned.
• Perform other duties and responsibilities as assigned.

QUALIFICATIONS

Required

• 2-4 years of experience in Human Resources, office administration, or a related field.
• Strong organizational, time-management, and prioritization skills, with the ability to meet deadlines.
• Excellent bilingual (English, Spanish) written and verbal communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise good judgment.
• Proficiency with Microsoft Office, Adobe, and large language model (LLM) platforms.
• Ability to work independently while also functioning effectively as part of a team.

Preferred

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience with an HRIS/payroll system (ADP or UKG preferred, but not required).
• Experience with benefits administration.
• Experience with recruiting and onboarding.
• Experience supporting employee relations.