Onboarding Coordinator

TP; United States; Remote; USD 52,000 - 74,000; Full time

Job summary

TP is seeking an Onboarding Coordinator to lead the end‑to‑end onboarding experience for new hires, coordinating with HR, IT, Facilities, and business leaders to ensure a seamless integration from day one.

The role requires strong organizational and communication skills, with responsibilities including documentation management, orientation scheduling, and maintaining accurate records. You will monitor timelines, report on KPIs, and drive improvements to enhance employee experience.

Qualifications

• 1–3 years in onboarding, HR, or administrative coordination.
• Experience with HRIS is preferred.
• Ability to manage multiple onboarding processes simultaneously.

Responsibilities

• Coordinate full onboarding lifecycle from offer to integration.
• Manage onboarding documentation and ensure policy/compliance.
• Schedule and facilitate orientation sessions and training.
• Collaborate with HR, IT, Facilities, Security and other departments.
• Monitor timelines and SLAs for onboarding activities.
• Serve as primary point of contact for new hires.
• Maintain employee records in HRIS systems.
• Generate onboarding reports and KPIs.
• Identify improvements to onboarding processes.

Skills

Onboarding lifecycle management

HR documentation & compliance

MS Office / Google Workspace

HRIS platforms

Employment law basics

Education

Bachelor's degree in HR / related field

Tools

Workday

SAP SuccessFactors

BambooHR

Oracle HCM

Job description

Onboarding Coordinator

Position Summary

We are seeking a highly organized and detail-oriented Onboarding Coordinator to manage and coordinate the end-to-end onboarding experience for new hires. This role is responsible for ensuring a seamless, efficient, and engaging onboarding process that supports employee integration and contributes to a positive employee experience from day one.

The ideal candidate is a strong communicator with excellent coordination and stakeholder management skills, capable of working cross-functionally with Human Resources, Talent Acquisition, IT, Facilities, and business leaders.

Key Responsibilities

• Coordinate the full onboarding lifecycle for new hires, from offer acceptance through successful integration into the organization.
• Manage and track onboarding documentation, ensuring compliance with company policies and legal requirements.
• Schedule and facilitate new hire orientation sessions, training programs, and welcome meetings.
• Partner with HR, IT, Facilities, Security, and other departments to ensure all onboarding requirements are completed prior to the employee's start date.
• Monitor onboarding timelines and ensure all activities are completed within established service level agreements (SLAs).
• Serve as the primary point of contact for new hires, addressing questions and providing guidance throughout the onboarding process.
• Maintain accurate employee records and update HR systems and databases as needed.
• Generate onboarding reports and track key performance metrics related to onboarding effectiveness and employee experience.
• Identify opportunities to improve onboarding processes and implement best practices to enhance efficiency and engagement.
• Ensure a consistent, professional, and positive onboarding experience for all new employees.

Qualifications

Education

Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related field.

Experience

• 1–3 years of experience in onboarding, human resources, employee experience, HR operations, or administrative coordination.
• Experience working with Human Resource Information Systems (HRIS) is preferred.
• Proven ability to manage multiple priorities and coordinate several onboarding processes simultaneously.

Knowledge & Skills

• Understanding of onboarding and employee lifecycle processes.
• Knowledge of HR documentation and compliance requirements.
• Proficiency in Microsoft Office Suite and/or Google Workspace.
• Experience with HR platforms such as Workday, SAP SuccessFactors, BambooHR, Oracle HCM, or similar systems is a plus.
• Basic knowledge of employment laws and HR best practices is preferred.

Core Competencies

• Strong organizational and time-management skills.
• Exceptional attention to detail.
• Excellent verbal and written communication skills.
• Customer-service mindset with a focus on employee experience.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving and follow-up skills.
• Collaborative and team-oriented approach.
• Ability to maintain confidentiality and handle sensitive information.

Key Performance Indicators (KPIs)

• Onboarding completion rate.
• Time-to-onboard.
• New hire satisfaction scores.
• SLA compliance rate.
• Accuracy and completeness of onboarding documentation.
• New hire retention during the first 90 days.