Onboarding Specialist

Mountainside Fitness; Scottsdale (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Mountainside Fitness in Scottsdale, AZ is seeking an organized HR Onboarding Coordinator to support day-to-day onboarding of new employees. You will ensure accurate and timely completion of required paperwork, maintain confidential records, and collaborate with hiring managers.

The role emphasizes strong communication, attention to detail, and the ability to manage multiple onboarding tasks and deadlines. Prior customer service or administrative experience is preferred; HR systems and Microsoft

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Professional and friendly communication with staff.
• Ability to learn HR systems quickly.
• Ability to handle confidential information discreetly.
• Previous customer service or administrative experience preferred.
• Experience in fitness industry a plus.

Responsibilities

• Support onboarding of new employees.
• Maintain positive and professional experience for new hires.
• Communicate with hiring managers to ensure onboarding requirements are completed on time.
• Maintain confidentiality of employee and company information.
• Enter and maintain employee data in the HRIS and other HR systems.
• Assist with onboarding documentation and inquiries.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service

Administrative experience

Team player

Independent worker

Learning HR software

Tools

Microsoft Office Suite

HRIS systems

HR software

Job description

Skills & Qualifications

• – Strong attention to detail and accuracy.
• – Excellent organizational and time-management skills.
• – Professional and friendly communication skills.
• – Comfortable communicating with new employees, managers, and internal departments.
• – Proficient in Microsoft Office Suite, email, and basic computer applications.
• – Ability to learn and navigate HR systems and software.
• – Ability to handle confidential employee information with discretion.
• – Strong follow-through and ability to manage multiple tasks and deadlines.
• – Proactive, dependable, and eager to learn.
• – Ability to work independently while also being a strong team player.
• – Previous customer service, administrative, or office experience preferred.
• – Previous Human Resources experience is a plus, but not required.
• – Fitness industry experience is a plus.

General Responsibilities

• – Support the Human Resources Department with the day-to-day onboarding of new employees.
• – Maintain a positive and professional experience for new hires throughout the onboarding process.
• – Communicate with hiring managers and new employees to ensure onboarding requirements are completed accurately and on time.
• – Maintain confidentiality of employee and company information.
• – Provide general administrative support to the Human Resources Department as needed.

Daily Responsibilities

• – Monitor and manage employees moving through the onboarding process.
• – Review new hire information for completeness and accuracy.
• – Communicate with hiring managers regarding missing or incomplete onboarding information.
• – Assist new employees with questions regarding the onboarding process and required paperwork.
• – Review onboarding documents and ensure required forms are completed.
• – Enter and maintain employee information in the HRIS and other HR systems.
• – Monitor onboarding tasks and follow up on outstanding items.
• – Assist with employment eligibility and other required onboarding documentation.
• – Respond to onboarding emails and employee questions in a timely and professional manner.
• – Maintain accurate electronic employee records.
• – Escalate questions or issues requiring additional HR support.
• – Assist with incoming phone calls and in person office visits
• – Provide general administrative support to the HR team as assigned.

Weekly Responsibilities

• – Review onboarding activity and follow up on incomplete or outstanding requirements.
• – Communicate with managers regarding employees who have not completed required onboarding steps.
• – Assist with maintaining accurate onboarding records and tracking information.
• – Identify recurring onboarding issues and bring them to the attention of the HR team.
• – Assist with HR projects and administrative tasks as needed.

Bi-Monthly / Monthly Responsibilities

• – Assist with ongoing audits of onboarding records for completeness and accuracy.
• – Assist with maintaining HR files and documentation.
• – Support periodic HR reporting and data updates.
• – Assist with special projects and other responsibilities assigned by the Human Resources Department.