Onboard Youth Activities Manager

The Walt Disney Company; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Disney Cruise Line, part of The Walt Disney Company, is seeking a Youth Activities Leader to oversee the daily operation and guest/crew experiences in all Youth venues onboard Disney ships. You will manage the Youth Activities team across venues such as It’s A Small World Nursery, Oceaneer’s Club/Lab, Edge, Vibe, and Disney Castaway Cay areas.

Qualifications include 4+ years in high-volume child care, 3+ years in management, and a degree in a related field.

Qualifications

• Minimum four years recent experience in a high-volume child care operation in a recreational, camp or leisure setting.
• Minimum three years of current or previous management experience in a related field leading and motivating a large team.
• Degree in related field preferred.
• Proven experience leading a team.
• Exceptional Guest service skills.
• Strong presentation and communication skills.
• Must be receptive to CPR training while employed with DCL.
• Attention to detail and strong organizational skills.
• Ability to lead a team and anticipate and solve problems quickly.
• Computer skills including word processing and spreadsheet.
• Experience managing complex policies and detailed operational procedures.
• Be at least 21 years of age.
• Willingness to live and work onboard one of our vessels for a certain length of time.
• Can work a seven-day, 70-84 hour week with limited time off.
• Can follow Disney Cruise Line appearance guidelines.
• Appreciate diversity among guests and crew

Responsibilities

• Oversee daily operation and Youth Activities team across venues.
• Manage the day-to-day schedules for Youth Activities Staff and oversee personnel files.
• Perform performance reviews and discipline as needed.
• Ensure compliance with USPH policies and onboard safety procedures.
• Lead training for new hires and ongoing education.
• Coordinate department meetings and budget adherence.
• Manage guest and crew experience in all Youth spaces.
• Monitor program quality and implement improvements.

Skills

Guest service

Leadership

Communication

Organizational skills

CPR training

Education

Degree in related field

Tools

Microsoft Word

Spreadsheets

Job description

Disney Cruise Line, part of The Walt Disney Company, is seeking a Youth Activities Leader to oversee the daily operation and guest/crew experiences in all Youth venues onboard Disney ships. You will manage the Youth Activities team across venues such as It’s A Small World Nursery, Oceaneer’s Club/Lab, Edge, Vibe, and Disney Castaway Cay areas.

Qualifications include 4+ years in high-volume child care, 3+ years in management, and a degree in a related field.