Onboard IT Systems & Guest Support Assistant

Viking; United States; A distancia; USD 45.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Lodging provided

Meals included

Unlimited Wi‑Fi

Crew cabins with 2 berths

Travel to ship provided

Descripción de la vacante

Viking is seeking an Assistant Systems Manager to support IT systems aboard our ocean vessels. You will assist the Systems Manager in maintaining all onboard IT hardware, cabling, networks, and software, while providing user training and frontline IT support to crew and guests.

The role requires a minimum of 1 year IT experience, a CS-related degree, fluent English, and strong admin skills. MXP experience is preferred; flexibility is essential for varying shifts and travel between ships.

Formación

• Minimum 1 year of IT systems experience including end-user support.
• Degree in Computer Science or related field required.
• Fluent in English; additional languages a plus.
• Strong admin skills; MXP experience preferred.
• Proficient with PC databases, spreadsheets, and word processing.

Responsabilidades

• Provide general IT system support to all onboard departments.
• Maintain hardware, cabling, networks, and software on the ship.
• Train users and support guest-facing tech devices.
• Assist Systems Manager and respond to IT incidents during operations.
• Keep leadership informed of IT issues affecting ship operations.

Conocimientos

IT systems

End user support

English fluency

MXP experience

PC databases

Spreadsheets

Word processing

Flexibility

Educación

Bachelor's degree in Computer Science or related field

Herramientas

MXP

Descripción del empleo

Viking is seeking an Assistant Systems Manager to support IT systems aboard our ocean vessels. You will assist the Systems Manager in maintaining all onboard IT hardware, cabling, networks, and software, while providing user training and frontline IT support to crew and guests.

The role requires a minimum of 1 year IT experience, a CS-related degree, fluent English, and strong admin skills. MXP experience is preferred; flexibility is essential for varying shifts and travel between ships.