Onboard IT Manager - Cruise Ship Tech Leader

Ismira Recruitment & Crewing Agency; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free accommodation

Free food

Free Wi-Fi

Industry leading salaries

Career progression opportunities

Job summary

A cruise company is hiring an Assistant IT Manager to provide level 1 support for onboard computer systems. Key responsibilities include managing IT infrastructure, monitoring servers, and assisting with user needs. Candidates should have a bachelor's degree in IT, relevant experience, and strong customer service skills. This position offers the chance for professional growth within a fun, engaging atmosphere at sea.

Qualifications

• Minimum 21 years old.
• Strong customer service skills.
• Ability to lift IT equipment weighing up to 50 pounds.

Responsibilities

• Administer and manage IT network infrastructure.
• Monitor physical and virtual servers.
• Assist email users with Exchange Server / Office 365.

Skills

User support

Customer service

Problem-solving

Network appliances knowledge

Communication skills

Education

Bachelor's degree in IT or related field

CompTIA A+ certification

Tools

Cisco IP phones

Fidelio (Property Management System)

Micros (Point of Sale)

Job description

A cruise company is hiring an Assistant IT Manager to provide level 1 support for onboard computer systems. Key responsibilities include managing IT infrastructure, monitoring servers, and assisting with user needs. Candidates should have a bachelor's degree in IT, relevant experience, and strong customer service skills. This position offers the chance for professional growth within a fun, engaging atmosphere at sea.