Onboard Assistant Tour Manager – Cruise Ship

Ismira Recruitment & Crewing Agency; Town of Poland (NY); Hybrid; USD 27,900 - 39,060; Full time

Benefits offered by this job

Free food and accommodation

First joining ticket provided

Medical insurance during contract

Opportunities for travel

Team activities on board

Job summary

A global recruitment agency is seeking an Assistant Tour Manager for Costa Cruises to oversee shore excursion operations. Responsibilities include boosting sales, managing guest interactions, and supporting the Tour Manager. Ideal candidates should be at least 19 years old, have onboard experience, and be fluent in English, Italian, and a third language. This position offers free food and accommodation on board, along with a contract of 6-8 months followed by 2 months vacation.

Qualifications

• Minimum 19 years old.
• Previous onboard experience in the same role is mandatory.
• Experience in staff management and supervision.

Responsibilities

• Oversee and boost sales for shore excursions.
• Manage guest queues and inquiries.
• Join guests on tours, assisting with translations.
• Supervise transfers, embarkation, and disembarkation.

Skills

Sales experience

Tour management

Fluent in English

Fluent in Italian

Fluent in a third language (French, German, Spanish, Portuguese, Chinese)

Education

Secondary school Diploma or degree in tourism or languages

Job description

A global recruitment agency is seeking an Assistant Tour Manager for Costa Cruises to oversee shore excursion operations. Responsibilities include boosting sales, managing guest interactions, and supporting the Tour Manager. Ideal candidates should be at least 19 years old, have onboard experience, and be fluent in English, Italian, and a third language. This position offers free food and accommodation on board, along with a contract of 6-8 months followed by 2 months vacation.