OnBase WorkView Developer — ECM & Automation Lead

U.S. Retirement & Benefits Partners; Denver (CO); On-site; USD 100,000 - 140,000; Full time

Job summary

U.S. Retirement & Benefits Partners, a leading firm in retirement plan services, seeks an OnBase expert to administer and develop enterprise ECM solutions.

You will manage OnBase environments, coordinate upgrades, and implement CIC/IDP capabilities to improve document management and automation. Ideal candidates have 5+ years with OnBase in an enterprise setting, strong SQL and C# skills, and experience with workflows and integrations across business units.

Qualifications

• 5+ years of enterprise Hyland OnBase administration, development, and support experience, or OnBase System Administration certification with enterprise admin experience.
• Experience administering OnBase with Configuration, Studio, Unity Client, Web Client, and related tools.
• Experience leading or contributing to production OnBase upgrades, environment validation, testing, and deployments.
• Experience with OnBase workflows, WorkView applications, forms, document management, or related components.
• Experience with OnBase modules and services such as DIP, DRIP, AFKS, MIKS, Unity Timer, Hyland Mailbox Importer, Hyland Sweep Service, DocPop, App Enabler, or comparable tools.
• Intermediate SQL proficiency and knowledge of relational database concepts.
• Working knowledge of HTML, CSS, XML, C#, and APIs.
• Familiarity with Active Directory, Entra ID, identity providers, security groups, authentication, and access control.
• Ability to troubleshoot enterprise application issues across app, infrastructure, database, security, integration, and vendor teams.
• Ability to create clear technical documentation, runbooks, and knowledge-transfer materials.

Responsibilities

• Administer, configure, monitor, and support Hyland OnBase environments; maintain platform health, performance, services, integrations, access, and stability.
• Support OnBase upgrades, patching, testing, change management, deployment coordination, and lifecycle activities.
• Maintain operational continuity, disaster recovery readiness, issue resolution, and resiliency planning; coordinate with vendors and internal teams.
• Monitor platform performance, services, integrations, and system health; address reliability, performance, and scalability.
• Contribute to ECM architecture, governance, environment standards, and roadmaps.
• Support adoption of Hyland Content Innovation Cloud and Intelligent Document Processing, including OCR, indexing, data extraction, and automation.
• Design, configure, optimize, and support OnBase workflows, WorkView, case management, forms, and process automation.
• Configure and troubleshoot OnBase integrations, APIs, database interactions, and related components.
• Work with stakeholders to translate retirement administration processes into scalable ECM solutions.
• Document configurations, runbooks, recovery procedures to strengthen team coverage.
• Provide guidance; mentor ECM team members in OnBase administration and best practices.

Skills

OnBase administration

SQL proficiency

C# development

HTML

CSS

XML

APIs

Active Directory

Unity Client

Education

OnBase Certification

Tools

OnBase Studio

Web Client

Unity Client

Hyland CIC

Job description

U.S. Retirement & Benefits Partners, a leading firm in retirement plan services, seeks an OnBase expert to administer and develop enterprise ECM solutions.

You will manage OnBase environments, coordinate upgrades, and implement CIC/IDP capabilities to improve document management and automation. Ideal candidates have 5+ years with OnBase in an enterprise setting, strong SQL and C# skills, and experience with workflows and integrations across business units.