OnBase WorkView Developer

U.S. Retirement & Benefits Partners; Denver (CO); On-site; USD 100,000 - 140,000; Full time

Job summary

U.S. Retirement & Benefits Partners, a leading firm in retirement plan services, seeks an OnBase expert to administer and develop enterprise ECM solutions.

You will manage OnBase environments, coordinate upgrades, and implement CIC/IDP capabilities to improve document management and automation. Ideal candidates have 5+ years with OnBase in an enterprise setting, strong SQL and C# skills, and experience with workflows and integrations across business units.

Qualifications

• 5+ years of enterprise Hyland OnBase administration, development, and support experience, or OnBase System Administration certification with enterprise admin experience.
• Experience administering OnBase with Configuration, Studio, Unity Client, Web Client, and related tools.
• Experience leading or contributing to production OnBase upgrades, environment validation, testing, and deployments.
• Experience with OnBase workflows, WorkView applications, forms, document management, or related components.
• Experience with OnBase modules and services such as DIP, DRIP, AFKS, MIKS, Unity Timer, Hyland Mailbox Importer, Hyland Sweep Service, DocPop, App Enabler, or comparable tools.
• Intermediate SQL proficiency and knowledge of relational database concepts.
• Working knowledge of HTML, CSS, XML, C#, and APIs.
• Familiarity with Active Directory, Entra ID, identity providers, security groups, authentication, and access control.
• Ability to troubleshoot enterprise application issues across app, infrastructure, database, security, integration, and vendor teams.
• Ability to create clear technical documentation, runbooks, and knowledge-transfer materials.

Responsibilities

• Administer, configure, monitor, and support Hyland OnBase environments; maintain platform health, performance, services, integrations, access, and stability.
• Support OnBase upgrades, patching, testing, change management, deployment coordination, and lifecycle activities.
• Maintain operational continuity, disaster recovery readiness, issue resolution, and resiliency planning; coordinate with vendors and internal teams.
• Monitor platform performance, services, integrations, and system health; address reliability, performance, and scalability.
• Contribute to ECM architecture, governance, environment standards, and roadmaps.
• Support adoption of Hyland Content Innovation Cloud and Intelligent Document Processing, including OCR, indexing, data extraction, and automation.
• Design, configure, optimize, and support OnBase workflows, WorkView, case management, forms, and process automation.
• Configure and troubleshoot OnBase integrations, APIs, database interactions, and related components.
• Work with stakeholders to translate retirement administration processes into scalable ECM solutions.
• Document configurations, runbooks, recovery procedures to strengthen team coverage.
• Provide guidance; mentor ECM team members in OnBase administration and best practices.

Skills

OnBase administration

SQL proficiency

C# development

HTML

CSS

XML

APIs

Active Directory

Unity Client

Education

OnBase Certification

Tools

OnBase Studio

Web Client

Unity Client

Hyland CIC

Job description

Salary: $100,000 - 140,000 per year

Requirements:

• 5+ years of enterprise Hyland OnBase administration, development, and support experience, or Hyland OnBase System Administration certification with demonstrated enterprise administration experience.
• Experience administering OnBase with Configuration, Studio, Unity Client, Web Client, and related tools.
• Experience leading or substantially contributing to production OnBase upgrades, platform updates, environment validation, testing, and deployments.
• Experience with OnBase workflows, WorkView applications, forms, document management, or related platform components.
• Experience with OnBase modules and services such as DIP, DRIP, AFKS, MIKS, Unity Timer, Hyland Mailbox Importer, Hyland Sweep Service, DocPop, App Enabler, or comparable tools.
• Intermediate SQL proficiency and knowledge of relational database concepts.
• Working knowledge of integration technologies such as HTML, CSS, XML, C#, and APIs.
• Familiarity with Active Directory, Entra ID, identity providers, security groups, authentication, and access control.
• Ability to troubleshoot enterprise application issues across application, infrastructure, database, security, integration, and vendor teams.
• Ability to create clear technical documentation, support procedures, runbooks, and knowledge-transfer materials.
• Experience with remote administration tools for enterprise application environments.
• Hyland Content Innovation Cloud (CIC) and Intelligent Document Processing (IDP) experience is strongly preferred; candidates without CIC experience should be able and willing to learn and support its capabilities quickly.
• Experience with document classification, OCR, intelligent indexing, data extraction, validation, and document automation is highly desirable.
• Experience in retirement plan administration, 401(k) recordkeeping, pension administration, financial services, banking, wealth management, or insurance is preferred.
• Ability to quickly learn regulated retirement administration, financial services, and related operational processes.
• Understanding of BPMN, process documentation, and business process analysis techniques is preferred.
• Hyland OnBase Workflow certification or 3+ years designing, implementing, and supporting OnBase Workflow solutions is preferred.
• Hyland OnBase WorkView certification or 3+ years designing and implementing OnBase WorkView applications is preferred.
• Intermediate to advanced C# proficiency and experience developing enterprise applications, integrations, or automation solutions is preferred.
• Advanced SQL and relational database skills, including data analysis, troubleshooting, and integration support, are preferred.
• Demonstrated ability to provide technical leadership, share knowledge, and partner across functions on scalable ECM and automation solutions is preferred.

Responsibilities:

• Administer, configure, monitor, and support Hyland OnBase environments using Configuration, Studio, Unity Client, Web Client, and related tools; maintain platform health, performance, services, integrations, access, and stability.
• Support OnBase upgrades, patching, release testing, change management, deployment coordination, environment readiness, and lifecycle activities across development, test, staging, and production.
• Help maintain operational continuity, disaster recovery readiness, issue resolution, and resiliency planning; coordinate with vendors, implementation partners, and internal technology teams to resolve incidents and improve platform stability.
• Monitor platform performance, services, integrations, background processes, and system health; proactively address reliability, performance, scalability, and maintainability concerns.
• Contribute to ECM architecture, configuration governance, environment standards, technical roadmaps, and long-term platform sustainability.
• Support adoption of Hyland Content Innovation Cloud and Intelligent Document Processing, including document classification, OCR, intelligent indexing, data extraction, validation, and automation.
• Design, configure, optimize, and support OnBase workflows, WorkView applications, case management solutions, forms, and process automation.
• Configure, maintain, and troubleshoot OnBase integrations, automation services, scripts, APIs, database interactions, and related technical components.
• Work with business and IT stakeholders to understand retirement administration, financial services, and operational processes, translating needs into scalable ECM and automation solutions.
• Document configurations, support procedures, troubleshooting techniques, upgrade processes, administration standards, runbooks, and recovery procedures to strengthen team support coverage.
• Provide troubleshooting assistance, knowledge sharing, and technical guidance; mentor and cross-train ECM team members in OnBase administration, platform support, Workflow, WorkView, CIC, and ECM best practices.

Technologies:

• Active Directory
• BPMN
• C#
• Cloud
• CSS
• Support
• Marketing
• SQL
• Security
• Unity
• Web
• XML
• GameDev
• DevOps

More:

We are Daybright Financial, one of the nations largest independent, privately held firms focused on employee benefits, retirement plans, and related compliance. Since 2008, we have grown through the acquisition of more than 60 local and national firms and now serve over 22,000 employer groups and 3.6 million plan participants. We hold the Best Places to Work – USA certification. Our Daybright Broker Solutions division supports benefits brokers, consultants, and PEOs with services, support, and marketing resources, including Fortune 500-level health and financial wellness solutions. We are seeking an OnBase WorkView Developer to join our Private Segment and collaborate with experienced benefits and retirement planning professionals. The role supports and modernizes enterprise content management and automation platforms, with a focus on OnBase administration and development, platform upgrades, CIC and IDP, integrations, documentation, and knowledge transfer.

last updated 41 week of 2026