On-Site WC Claims Support Specialist

Wcf-Insurance; Wallace Heights (UT); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid life insurance

401K with a generous 6% employer match

Employee Assistance Program (EAP)

Volunteer time off

4 weeks vacation first year

Job summary

WCF Insurance in Sandy, Utah, is seeking a Workers' Compensation Claims Assistant to provide administrative and technical support to the claims team, helping with setup, documentation, and processing. This in-person role requires attention to detail, strong communication, and the ability to work both independently and as part of a team within regular hours Mon-Fri 8am-5pm.

The position emphasizes accurate record-keeping and responsive customer service as the team collaborates with adjusters,

Qualifications

• High school diploma required; associate degree preferred.
• Experience in claims or insurance preferred.
• Effective communication and interpersonal skills.
• Strong organization and time management abilities.
• Ability to work independently and as part of a team.
• Proficiency with computer systems and software (e.g. Microsoft Office, claims management software).

Responsibilities

• Provide administrative support to claims adjuster.
• Communicate effectively with claimants, adjusters, and other stakeholders.
• Interact with policyholders, medical providers, and other stakeholders to gather information, provide updates, and answer inquiries.
• Assist in processing and resolution of claims, including verifying facts and coverage, entering new losses into the claims system, and managing incoming and outgoing claims correspondence.
• Manage work queues and process documents based on best practice guidelines.
• Compile and organize medical records for independent medical evaluations and other purposes as requested.
• Answer phone calls and effectively relay messages to claims staff.

Skills

Communication

Time management

Microsoft Office

Claims software

Teamwork

Attention to detail

Education

High school diploma

Associate degree preferred

Tools

Claims management software

Microsoft Office

Job description

WCF Insurance in Sandy, Utah, is seeking a Workers' Compensation Claims Assistant to provide administrative and technical support to the claims team, helping with setup, documentation, and processing. This in-person role requires attention to detail, strong communication, and the ability to work both independently and as part of a team within regular hours Mon-Fri 8am-5pm.

The position emphasizes accurate record-keeping and responsive customer service as the team collaborates with adjusters,