On-Site Warehouse Customer Service & Orders Specialist

Agile Cold Storage; Claymont (DE); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Agile Cold Storage in Claymont, DE is seeking a Customer Service Specialist to handle inquiries, manage orders, and coordinate with internal teams in a fast-paced, temperature-controlled warehouse.

This full-time, on-site role requires meticulous data entry, order tracking, issue resolution, and proactive communication with customers and operations to ensure accurate, timely shipments while upholding safety standards.

Formación

• High school diploma or equivalent.
• Strong communication and active listening.
• Experience with data entry and warehouse systems is beneficial.
• Ability to manage multiple requests and meet deadlines.
• On-site work in a temperature-controlled warehouse environment.

Responsabilidades

• Respond to customer inquiries and manage orders.
• Coordinate with internal teams to ensure accurate handling of inventory and shipments.
• Enter and update customer data; track orders.
• Resolve service issues and communicate status updates to customers.
• Monitor service performance and identify process improvements.

Conocimientos

Customer service

Data entry

Warehouse systems

Organizational skills

Time management

Problem solving

Attention to detail

On-site collaboration

Educación

High school diploma

Herramientas

WMS

Order Software

Descripción del empleo

Agile Cold Storage in Claymont, DE is seeking a Customer Service Specialist to handle inquiries, manage orders, and coordinate with internal teams in a fast-paced, temperature-controlled warehouse.

This full-time, on-site role requires meticulous data entry, order tracking, issue resolution, and proactive communication with customers and operations to ensure accurate, timely shipments while upholding safety standards.