Customer Operations Specialist - Warehouse & Admin

United States Cold Storage Inc; Milford (DE); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401K plan

Educational assistance

BCBS medical coverage

Company life insurance

Additional benefits

Job summary

United States Cold Storage Inc in Milford, Delaware is hiring for an administrative/office support role supporting CAS leads and management. You will help with inbound/outbound paperwork, reports, order processing, and communications to ensure smooth warehouse operations and customer service.

Responsibilities include assisting with inventory control, coordinating with IT to optimize office systems, and training new staff while upholding safety, sanitation, and company policies.

Qualifications

• Excellent communication skills, written and oral.
• 1 to 3 years preferred.
• Experience in AS400, SAP, Word, Excel and PowerPoint preferred.
• Experience with warehouse paperwork preferred.

Responsibilities

• Assist in meeting customer service requirements and building good customer relationships.
• Provide administrative support to warehouse operations including processing of inbound/outbound activity, reports, and documentation.
• Monitor inventory control functions, product rotation, recalls, claims, and records.
• Assist in training of new office employees.
• Collaborate with IT to maximize utilization of office systems.
• Ensure office sanitation, safety and security compliance.
• Support reporting, sales proposals, accounts payable/receivable, and other general office tasks.
• Foster strong working relationships across the USCS team and communicate effectively.

Skills

Communication skills

PC skills

Leadership

Planning

AS400

SAP

Word

Excel

PowerPoint

Team coordination

Education

High School Diploma or GED

Accounting knowledge

Tools

AS400

SAP

Word

Excel

PowerPoint

Job description

United States Cold Storage Inc in Milford, Delaware is hiring for an administrative/office support role supporting CAS leads and management. You will help with inbound/outbound paperwork, reports, order processing, and communications to ensure smooth warehouse operations and customer service.

Responsibilities include assisting with inventory control, coordinating with IT to optimize office systems, and training new staff while upholding safety, sanitation, and company policies.