On-Site Turbocharger Technical Specialist

Everllence; Pompano Beach, Fort Lauderdale (FL, FL); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Everllence PrimeServ workshop subsidiaries and local end customers in your region rely on you to provide professional technical consulting of our turbocharger portfolio on site. You serve as the local contact to ensure proactive on-site support from PrimeServ Turbocharger Augsburg HQ and to strengthen regional communication.

You perform basic consulting tasks on design, fit, form and function, repair and maintenance, and performance evaluation.

Qualifications

• Bachelor's degree in engineering or above
• Knowledge of combustion engines, supercharging and their applications in marine and power plant business
• Experience in instructor, warranty manager and/or coordinator roles is preferable
• Experience in dealing with customers and customer service, project and claim management
• Microsoft Office proficiency; SAP desirable
• Fluent in English, both spoken and written
• Strong communication, self-organization, assertiveness, and negotiation skills
• High sense of responsibility with ability to make prompt decisions and assess risks

Responsabilités

• Act as the local point of contact for on-site technical consulting of turbocharger portfolios.
• Ensure regular, reliable communication within the regional PrimeServ Center network and with local customers.
• Support root cause analysis in coordination with PrimeServ Turbocharger HQ in Augsburg.
• Handle claim management and respond to customer inquiries; follow up on operational disturbances.
• Potentially provide local training support and technical audits based on HQ decisions

Connaissances

combustion engines knowledge

customer service / project and claim

instructor experience

communication skills

English fluency

self-organization

negotiation skills

Formation

Bachelor's degree in Marine Engineering

Engineering degree or higher

Outils

Microsoft Office

SAP

Description du poste

Everllence PrimeServ workshop subsidiaries and local end customers in your region rely on you to provide professional technical consulting of our turbocharger portfolio on site. You serve as the local contact to ensure proactive on-site support from PrimeServ Turbocharger Augsburg HQ and to strengthen regional communication.

You perform basic consulting tasks on design, fit, form and function, repair and maintenance, and performance evaluation.