On-Site Training & Development Coordinator

Client Services, Inc.; Earth City (MO); On-site; USD 32,000 - 34,000; Full time

Job summary

Client Services, Inc. in Earth City, MO is seeking a motivated Training Coordinator to join our team. You will lead classroom and hands-on training, coaching employees, and supporting the administrative and compliance responsibilities of our Training Department.

You will work closely with HR, Recruiting, Operations, and Compliance to schedule sessions, track progress, maintain records, and distribute materials while ensuring programs run smoothly and meet regulatory requirements.

Qualifications

• Strong verbal and written communication skills.
• Ability to confidently present information and provide instruction to groups.
• Excellent organizational, administrative, and time-management skills.
• Strong attention to detail with the ability to maintain accurate records and documentation.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to learn and utilize learning management systems and other company software.

Responsibilities

• Training & Development: Facilitate classroom and hands-on training covering collection procedures, systems, federal and state regulations, client requirements, and company policies.
• Employee Coaching: Guide employees through the learning process, monitor progress, identify development opportunities, and provide constructive feedback.
• Training Coordination: Organize training schedules, attendance records, trainee evaluations, required readings, testing, and training assignments.
• Compliance & Documentation: Maintain accurate training records, compliance tracking logs, spreadsheets, and documentation supporting regulatory and client requirements.
• Training Materials: Prepare, update, and distribute presentations, reference guides, job aids, procedures, and other training resources.
• Reporting & Follow-Up: Track completion of required training, testing, and acknowledgments while ensuring outstanding requirements are addressed.
• Collaboration: Work closely with Human Resources, Recruiting, Operations, Compliance, and management to support onboarding, employee development, and continuing education.

Skills

Communication

Organization

Time management

Attention to detail

Adaptability

Education

College degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

LMS

Job description

Client Services, Inc. in Earth City, MO is seeking a motivated Training Coordinator to join our team. You will lead classroom and hands-on training, coaching employees, and supporting the administrative and compliance responsibilities of our Training Department.

You will work closely with HR, Recruiting, Operations, and Compliance to schedule sessions, track progress, maintain records, and distribute materials while ensuring programs run smoothly and meet regulatory requirements.