Training Coordinator

Client Services Incorporated; Earth City (MO); On-site; USD 32,000 - 34,000; Full time

Job summary

Client Services, Inc. – Earth City, MO is seeking a Training Coordinator to train, coach, and develop employees while supporting administrative and compliance needs of the Training Department.

You will lead classroom and hands-on instruction, organize schedules, and maintain accurate records, ensuring regulatory and client requirements are met. This is a full-time, on-site role with great growth potential.

Qualifications

• Strong verbal and written communication skills.
• Ability to confidently present information to groups.
• Excellent organizational and time-management skills.
• Strong attention to detail with accurate records.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Word, Excel, and PowerPoint.
• Ability to learn LMS and company software.

Responsibilities

• Facilitate classroom and hands-on training covering procedures and regulations.
• Coach employees, monitor progress, and identify development opportunities.
• Organize training schedules, attendance, trainee evaluations, readings, testing, and assignments.
• Maintain training records, compliance tracking logs, and documentation.
• Prepare and distribute presentations, guides, job aids, and procedures.
• Track completion of training, testing, and acknowledgments; address outstanding requirements.
• Collaborate with HR, Recruiting, Operations, Compliance and management to support onboarding and development.

Skills

Communication

Public speaking

Organizational skills

Time management

Documentation

MS Word

MS Excel

PowerPoint

Learning management systems

Education

College degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Learning Management System (LMS)

Job description

Client Services, Inc. | Earth City, MO

Pay: $23.00–$25.00 per hour

Schedule: Monday–Friday | 8:00 AM–5:00 PM

Location: Earth City, Missouri

Work Arrangement: Full-Time | On-Site

Do you have strong communication skills, a passion for employee development, and the organizational skills to keep training programs running smoothly?

Client Services, Inc. is seeking a motivated and detail-oriented Training Coordinator to join our team!

This position offers an opportunity to use your experience to train, coach, and develop employees while supporting the administrative and compliance responsibilities of our Training Department.

What You’ll Do

As a Training Coordinator, you’ll play an important role in preparing new and existing employees for success through classroom instruction, hands‑on training, coaching, and ongoing development.

Key Responsibilities Include

• Training & Development: Facilitate classroom and hands‑on training covering collection procedures, systems, federal and state regulations, client requirements, and company policies.
• Employee Coaching: Guide employees through the learning process, monitor progress, identify development opportunities, and provide constructive feedback.
• Training Coordination: Organize training schedules, attendance records, trainee evaluations, required readings, testing, and training assignments.
• Compliance & Documentation: Maintain accurate training records, compliance tracking logs, spreadsheets, and documentation supporting regulatory and client requirements.
• Training Materials: Prepare, update, and distribute presentations, reference guides, job aids, procedures, and other training resources.
• Reporting & Follow‑Up: Track completion of required training, testing, and acknowledgments while ensuring outstanding requirements are addressed.
• Collaboration: Work closely with Human Resources, Recruiting, Operations, Compliance, and management to support onboarding, employee development, and continuing education.

What We’re Looking For

The ideal candidate is a training professional who enjoys teaching, coaching, and helping others reach their potential.

Required Qualifications

• Strong verbal and written communication skills.
• Ability to confidently present information and provide instruction to groups.
• Excellent organizational, administrative, and time-management skills.
• Strong attention to detail with the ability to maintain accurate records and documentation.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to learn and utilize learning management systems and other company software.

Preferred Qualifications

• Previous experience in training, coaching, supervision, or team leadership.
• Experience developing or delivering employee training programs
• Familiarity with training documentation, compliance tracking, and learning management systems.
• College degree or equivalent work experience.

PLUS

** Knowledge of collection principles and process with an understanding of federal and state regulations governing collections

Ready to Make a Difference?