On-Site Tier 1 Systems Admin — DevOps Ready

Dark Wolf Solutions; Tampa (FL); On-site; USD 55,000 - 65,000; Full time

Job summary

Dark Wolf Solutions in Tampa, FL is seeking a Tier 1 Systems Administrator to provide on-site IT support across the company. You will monitor and maintain IT infrastructure, support delivery teams, and upgrade hardware and software to meet objectives.

The role requires strong customer service, teamwork, and a DevOps mindset, with responsibilities including security implementation, user account management, and system diagnostics. Candidates should be comfortable in a fast-paced environment.

Qualifications

• Proven customer service experience.
• Working knowledge of software engineering concepts, principles, and theories.
• Understanding of the software development process.

Responsibilities

• Monitor and maintain corporate IT infrastructure and tools.
• Support delivery teams with IT requirements and compliance with protocols.
• Upgrade, install, and configure hardware and software to meet objectives.
• Implement security protocols to prevent threats.
• Create and manage user accounts and access control.
• Perform diagnostic tests and debugging to optimize systems.
• Document processes and back up/archive data.
• Troubleshoot endpoint hardware and software.

Skills

Customer service

DevOps mindset

Team collaboration

Communication skills

Learning ability

Scripting basics

Education

Bachelor's degree in CS or related field

Equivalent work experience

Tools

Jira

Version control systems

Scripting (Bash/Python)

Job description

Dark Wolf Solutions in Tampa, FL is seeking a Tier 1 Systems Administrator to provide on-site IT support across the company. You will monitor and maintain IT infrastructure, support delivery teams, and upgrade hardware and software to meet objectives.

The role requires strong customer service, teamwork, and a DevOps mindset, with responsibilities including security implementation, user account management, and system diagnostics. Candidates should be comfortable in a fast-paced environment.