On-Site Technical Lead - Hardware & Diagnostics

Ultimate Staffing; Spring (TX); On-site; USD 81,000 - 99,000; Full time

Job summary

Ultimate Staffing in Spring, TX is seeking an experienced Technical Manager to serve as the on-site liaison between our customer and global engineering teams. This role emphasizes hardware background, software diagnostics, and leading technical troubleshooting in a customer-facing environment.

You will drive project bring-up, system testing, issue resolution, and cross-functional communication to ensure customer concerns are understood and addressed.

Qualifications

• Approximately 10+ years of technical experience supporting hardware and software systems.
• Strong background in hardware troubleshooting, integration, and system validation.
• Working knowledge of software diagnostics, system-level testing, and debugging.
• Experience coordinating with remote or international engineering teams.

Responsibilities

• Work on-site with customer teams to support system bring-up, testing, validation, and troubleshooting activities.
• Serve as the technical bridge between customer stakeholders and overseas engineering teams.
• Identify, document, and communicate hardware and software issues to ensure timely resolution.
• Perform system-level diagnostics and assist with software troubleshooting and validation.
• Coordinate technical discussions, status updates, and issue escalation when necessary.
• Support product deployments, testing efforts, and ongoing technical operations.
• Ensure engineering teams have clear visibility into customer concerns, requirements, and system performance.

Skills

10+ years experience

Hardware troubleshooting

System validation

Software diagnostics

System-level testing

Debugging

Remote teams coordination

Mandarin (preferred)

Job description

Ultimate Staffing in Spring, TX is seeking an experienced Technical Manager to serve as the on-site liaison between our customer and global engineering teams. This role emphasizes hardware background, software diagnostics, and leading technical troubleshooting in a customer-facing environment.

You will drive project bring-up, system testing, issue resolution, and cross-functional communication to ensure customer concerns are understood and addressed.