On-Site Tech & Customer Support (Internet/Voice)

Spectrum; Bridgeton (MO); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Spectrum in Bridgeton, MO is hiring a Customer Service Representative to handle inbound calls, assist customers with internet and voice issues, and address basic billing questions. This 100% on-site position requires a positive, proactive attitude and strong communication.

The role supports a Fortune 100 company, offers a variety of shifts including evenings and weekends, and emphasizes customer-first service in a fast-paced call center environment. Class starts November 22.

Formación

• Ability to read, write, speak and understand English.
• Excellent communication and active listening skills.
• Comfort with multitasking and using customer service tools.

Responsabilidades

• Handle inbound calls and provide support to Spectrum customers.
• Troubleshoot internet and voice issues and assist with billing inquiries.
• Maintain accurate notes and use available tools to resolve issues.

Conocimientos

Communication

Organization

Time management

Customer service

Educación

High school diploma or equivalent

Herramientas

MS Office

Typing

Descripción del empleo

Spectrum in Bridgeton, MO is hiring a Customer Service Representative to handle inbound calls, assist customers with internet and voice issues, and address basic billing questions. This 100% on-site position requires a positive, proactive attitude and strong communication.

The role supports a Fortune 100 company, offers a variety of shifts including evenings and weekends, and emphasizes customer-first service in a fast-paced call center environment. Class starts November 22.