On-Site Systems Admin & App Support — TS/SCI Eligible

XMS Solutions

Springfield (VA)

On-site

USD 96,000 - 123,000

Full time

3 days ago

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Benefits offered by this job

Employer-paid benefits

Paid time off

401(k) with company match

Life and disability insurance

Job summary

XMS Solutions is seeking a Systems Administrator and Application Support Specialist to provide day-to-day technical support for enterprise applications in a secure federal environment in Springfield, Virginia. This on-site role centers on resolving customer issues, keeping desktop and server applications working, applying patches, and addressing security vulnerabilities.

The position includes support for PostgreSQL databases and PHP dashboards, along with Java troubleshooting, VIPERS/KMI

Qualifications

Bachelor's degree or higher with 9+ years of relevant experience or Master's with 7+ years in systems/enterprise support.
Hands-on experience in systems administration and enterprise application support.
Experience troubleshooting desktop applications and Java issues, including installation and access problems.
Working knowledge of PostgreSQL for routine DB administration and support.
Experience supporting web-based applications and addressing connectivity/configuration problems.
Experience installing, upgrading, and patching COTS software and validating functionality after changes.
Familiarity with RMF and STIGs and documenting vulnerability remediation.
Ability to maintain clear support records and SharePoint/wiki documentation; proficient with Office/Outlook and ServiceNow.
U.S. citizenship with active Top Secret clearance and TS/SCI eligibility.

Responsibilities

Respond to customer issues, investigate problems, communicate status, and coordinate resolution.
Troubleshoot Java-related issues and help users install and use desktop applications.
Install, configure, upgrade, and test COTS software and related components.
Apply patches to VIPERS/KMI systems and verify functionality after maintenance.
Support PostgreSQL databases and PHP dashboards for routine admin tasks.
Investigate and remediate vulnerabilities identified by ISSO and document fixes.
Maintain SharePoint and wiki pages with procedures and troubleshooting guidance.
Diagnose access, connectivity, installation, and configuration issues for users.
Track and escalate support requests and changes to minimize disruption.