A recruitment agency is hiring Provider Support Specialists for a short-term, on-site contract role in Phoenix, AZ. Candidates with customer service, call center, or help desk experience will assist during a high-volume support period, handling account setup, troubleshooting login issues, and providing technical support over the phone and email. The role requires reliability, attention to detail, and strong communication skills, offering 40 hours per week at $21.00 per hour.
Qualifications
Reliable and detail-oriented in a structured support environment.
Experience in customer service, help desk, call center, or technical support.
Comfortable providing phone-based support.
Responsibilities
Assist users with account creation and password resets.
Provide communication and customer support while resolving issues.
Perform data quality checks on user records.
Document support requests in the ticketing system.
Verify user training completion.
Respond to support requests via phone and email.
Troubleshoot login issues.
Skills
Customer service experience
Help desk experience
Strong communication skills
Tech-savvy
Data entry skills
Job description
A recruitment agency is hiring Provider Support Specialists for a short-term, on-site contract role in Phoenix, AZ. Candidates with customer service, call center, or help desk experience will assist during a high-volume support period, handling account setup, troubleshooting login issues, and providing technical support over the phone and email. The role requires reliability, attention to detail, and strong communication skills, offering 40 hours per week at $21.00 per hour.