On-Site Staffing Specialist: Client Liaison & Coach

Elwood Staffing; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Health, Dental and Vision plan

401K Plan with company contribution

Paid Time Off & Holidays

Tuition reimbursement

Job summary

Elwood Staffing is seeking an On-Site Specialist to support client programs by coaching and guiding temporary associates, ensuring safety, performance, and client satisfaction across shifts. The role emphasizes relationship management, operational excellence, and proactive issue resolution.

The position requires strong communication, the ability to travel between client sites with a valid driver’s license, and a commitment to service quality.

Qualifications

• Experience in customer service is preferred.
• Excellent verbal and written communication skills.
• Able to work cross-functionally and resolve issues with urgency.

Responsibilities

• Develop a strong working relationship with the client's management team.
• Coordinate with branch, regional, and client personnel to meet performance expectations.
• Conduct new hire orientations and safety briefings for associates.
• Walk the floor to observe production, address safety issues, and assess demand.
• Respond to client and associate concerns promptly and document actions.

Skills

Customer service experience

Strong communication skills

Cross-functional collaboration

Driver's license

Dependable transportation

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Elwood Staffing is seeking an On-Site Specialist to support client programs by coaching and guiding temporary associates, ensuring safety, performance, and client satisfaction across shifts. The role emphasizes relationship management, operational excellence, and proactive issue resolution.

The position requires strong communication, the ability to travel between client sites with a valid driver’s license, and a commitment to service quality.