On-Site Operations Leader for Client Success

Elwood Staffing; Twin Falls (ID); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, Dental and Vision plan

401K Plan with company contribution

Paid Time Off & Holidays

Tuition reimbursement

Telemedicine - Teledoc

Discounts and perks

Job summary

Elwood Staffing is seeking an On-Site Manager to lead the client's On-Site program and drive overall success. You will supervise the On-Site Specialists and Assistants, ensuring performance goals are met and customer service remains outstanding.

You will build strong relationships with the client's management, recruit temporary resources as needed, coach your team, and collaborate with branch, regional, and corporate colleagues to exceed client expectations while promoting safety and efficiency

Qualifications

• Experience in a customer service role preferred.
• Ability to work cross-functionally and communicate with urgency.
• Proficient in Microsoft Office.
• Valid driver’s license and reliable transportation.

Responsibilities

• Develop a strong working relationship with the client's management team.
• Build effective relationships with stakeholders to anticipate needs and recruit resources.
• Manage training, development and coaching of the team for operations.
• Communicate effectively with client personnel, temporary associates, and company personnel.
• Regularly meet client supervisors to ensure satisfaction and address concerns.
• Walk the floor, observe production, address safety issues and assess demands.
• Monitor turnover and develop strategies to reduce it.

Skills

Customer service

Communication

Microsoft Office

Driver's license

Tools

Microsoft Office

Job description

Elwood Staffing is seeking an On-Site Manager to lead the client's On-Site program and drive overall success. You will supervise the On-Site Specialists and Assistants, ensuring performance goals are met and customer service remains outstanding.

You will build strong relationships with the client's management, recruit temporary resources as needed, coach your team, and collaborate with branch, regional, and corporate colleagues to exceed client expectations while promoting safety and efficiency