On-Site Sportsbook Supervisor — Las Vegas

Caesars Entertainment; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Caesars Entertainment is seeking a Sportsbook Supervisor for Horseshoe LV in Las Vegas. This full-time role combines frontline guest service with sportsbook operations, ensuring accurate wagering options and compliance.

You will train and lead a team, handle cash, resolve customer issues, and maintain records. Nights, weekends and some holidays are required. Join Caesars Digital / Caesars Entertainment to deliver extraordinary guest experiences in a dynamic gaming environment.

Qualifications

• Minimum 1 year of cash handling experience.
• Strong customer-service orientation and communication skills.
• Ability to perform basic math and operate computer systems.
• Able to pass background checks and obtain gaming license.
• Flexible schedule including nights, weekends, and some holidays.

Responsibilities

• Provide top-tier customer service to sportsbook guests.
• Explain betting options and assist with wagering decisions.
• Resolve customer disputes and escalate to supervisor when needed.
• Maintain accurate cash handling and recording in accordance with policies.
• Ensure paperwork and documentation meet company and Gaming Control Board standards.
• Collaborate with team and leadership to support smooth operations.

Skills

Cash handling

Customer service

Communication skills

Basic computer skills

Math skills

Education

High School Diploma or GED

Job description

Caesars Entertainment is seeking a Sportsbook Supervisor for Horseshoe LV in Las Vegas. This full-time role combines frontline guest service with sportsbook operations, ensuring accurate wagering options and compliance.

You will train and lead a team, handle cash, resolve customer issues, and maintain records. Nights, weekends and some holidays are required. Join Caesars Digital / Caesars Entertainment to deliver extraordinary guest experiences in a dynamic gaming environment.