On-Site Solutions Program Manager

White Cap; Romeoville (IL); On-site; USD 84,000 - 130,000; Full time

Job summary

White Cap is seeking a capable professional to lead on-site technical solutions, focusing on post-sale execution and cross-functional collaboration to deliver operational excellence. You will work with internal teams and external vendors to optimize processes, ensure compliance, and provide data-driven reporting and training for customers after launch.

Responsibilities include driving continuous improvement, managing KPIs, and enabling scalability across branches while mentoring staff and

Qualifications

• BS/BA in a related discipline with 2–5 years of experience.
• Certification is required in some areas.

Responsibilities

• Oversee installation and setup of on-site solutions.
• Collaborate with Sales, Branch Operations, IT, Finance, and Marketing to align on program requirements.
• Monitor program performance with KPIs such as inventory accuracy and service uptime.
• Provide post-launch support including training and troubleshooting.
• Conduct regular business reviews to identify optimization opportunities.

Skills

Operations

Supply chain

Field services

Communication

Inventory management

Education

BS/BA in related discipline

Tools

Oracle

CribMaster

Job description

White Cap is seeking a capable professional to lead on-site technical solutions, focusing on post-sale execution and cross-functional collaboration to deliver operational excellence. You will work with internal teams and external vendors to optimize processes, ensure compliance, and provide data-driven reporting and training for customers after launch.

Responsibilities include driving continuous improvement, managing KPIs, and enabling scalability across branches while mentoring staff and