On-Site SOC Operator — Live Events (Part-Time)

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 39,000 - 47,000; Part time

Job summary

Madison Square Garden Entertainment Corp. in New York is seeking a Part-Time Security Operations Center (SOC) Operator to join a fast-paced, high-profile security team protecting iconic venues and marquee events year-round.

You will monitor CCTV and access control systems, conduct OSINT monitoring, coordinate incident responses, and maintain records while upholding confidentiality and guest safety. This on-site role requires flexibility, weekend availability, and the ability to work nights on a

Qualifications

• 1–2 years of experience in a security operations center, dispatch center, or similar real-time monitoring environment.
• Associate or Bachelor’s degree, or equivalent combination of education and experience
• Working knowledge of CCTV, access control systems, and alarm monitoring technology, including basic troubleshooting.
• Proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills with the ability to remain calm and articulate under pressure.
• Critical thinking and detail-oriented approach with the ability to multi-task in a fast-paced environment.
• Professional demeanor with the ability to interact across all levels of the organization.

Responsibilities

• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
• Monitor and operate CCTV systems, video analytics, access control platforms, and alarm systems across all supported venues during assigned shifts.
• Conduct OSINT monitoring to identify emerging threats, risks, or reputational concerns.
• Maintain situational awareness of venue operations, events, weather, and external factors that may affect security posture.
• Support employee badge system by verifying status, issuing badges, and disabling access as needed.
• Provide real-time video tracking and information for persons of interest (POI) related to security concerns.

Skills

CCTV knowledge

Access control systems

Alarm monitoring

MS Office

Education

Associate or Bachelor's degree

Tools

CCTV systems

Access control platforms

Alarm monitoring technology

Microsoft Office Suite

Job description

Madison Square Garden Entertainment Corp. in New York is seeking a Part-Time Security Operations Center (SOC) Operator to join a fast-paced, high-profile security team protecting iconic venues and marquee events year-round.

You will monitor CCTV and access control systems, conduct OSINT monitoring, coordinate incident responses, and maintain records while upholding confidentiality and guest safety. This on-site role requires flexibility, weekend availability, and the ability to work nights on a