On-Site School IT Specialist: Imaging & Help Desk

Carlisle, PA; Pennsylvania; Vor Ort; USD 35.000 - 40.000; Vollzeit

Zusammenfassung

Peters Township School District seeks an Information Technology Specialist (On-Site) to support desktop and mobile devices across the district. You will image new machines, install software, and perform hardware upgrades, ensuring reliable operation for students and staff.

Responsibilities include handling help desk tickets, managing patch distribution, applying security updates, and maintaining Active Directory policies.

Qualifikationen

• Associate degree in technically related field preferred.
• Experience providing computer and network support.
• Exceptional written and oral communication skills.
• Must possess extensive troubleshooting skills.

Aufgaben

• New computer setup including imaging, software installation, and hardware upgrades.
• Conducts problem identification and resolution with a focus on help desk ticket resolution.
• Develops desktop strategies and configuration alternatives to meet customer needs.
• Architects, create, deploy and maintain standard workstation images for desktops and laptops.
• Architects and implements patch distribution management (desktop).
• Ensures workstation operating systems have latest security updates and manages BIOS & driver maintenance.
• Maintains Active Directory group policies and application groups.
• Provide ongoing hardware and software support for all technologies.
• Address help desk tickets efficiently and in a timely manner.
• Manage multiple priorities including tickets, projects, and other tasks.
• Keep current with technology trends relevant to the role.

Kenntnisse

Troubleshooting

Help desk

Communication

Ausbildung

Associate degree

Tools

Active Directory

Microsoft Windows

iOS

Jobbeschreibung

Peters Township School District seeks an Information Technology Specialist (On-Site) to support desktop and mobile devices across the district. You will image new machines, install software, and perform hardware upgrades, ensuring reliable operation for students and staff.

Responsibilities include handling help desk tickets, managing patch distribution, applying security updates, and maintaining Active Directory policies.