On-Site IT Specialist for Schools – Desktop & Device Support

Questeq Inc

McMurray (PA)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Job summary

Questeq Inc. seeks an on-site Information Technology Specialist to support Peters Township School District in McMurray, PA.

You will install, image, configure, and troubleshoot desktops, laptops, mobile devices, and printers across the district, handling tickets and deployments with security updates and BIOS maintenance. Strong AD experience, Windows and iOS familiarity, and excellent communication are required.

Qualifications

Associate degree in technically related field preferred.
Experience providing computer and network support.
Exceptional written and oral communication skills.
Must possess extensive troubleshooting skills.
Ability to work well in a demanding and fast-paced environment.
Excellent interpersonal skills for both internal and external communications.

Responsibilities

Set up new computers, imaging, software installation, hardware upgrades.
Conduct problem identification and resolution with a focus on help desk ticket resolution.
Develop desktop strategies and configuration alternatives to meet customer needs.
Architect, create, deploy and maintain standard workstation images for desktops and laptops.
Architects and implements patch distribution management (desktop).
Ensure workstation OS has latest security updates and BIOS/driver maintenance.
Understand Active Directory group policies and maintain application groups.
Provide ongoing hardware and software support for all technologies.
Address help desk tickets efficiently and resolve technology failures with documentation.
Manage multiple priorities including tickets and projects.